I can absolutely remake a fresh, hot one for you right away.
Would you mind waiting just a couple of minutes?
I’m glad we could fix that for you.
Is there anything else I can get for you today?
Sorry about that
Sorry about that.
Let me fix that for you
I’ll remake it for you
Let me get you a new one
Sorry—did you want oat milk?
Is it too sweet?
Would you like it less sweet?
Is it not hot enough?
You wanted it iced, right?
Would you like a remake or a refund?
Thanks for letting me know. I’ll take care of it.
One moment, please.
I’ve been waiting for a while
Sorry about the wait. We’ll have it out shortly
“It tastes a bit bitter.”
“It’s too acidic.”
I can recommend something smoother if you’d like.”
“I can remake it with a different roast.”
It’s leaking
Oh, sorry about that. Let me get you a new cup.
I think I was overcharged
Let me double-check that for you
I said it was to go
Sorry about that—I’ll switch it for you
I understand
“I get what you’re saying.”
“I see.”
Let me take care of that for you
Do you even know how to make coffee?
I understand your frustration. Let me get this sorted out for you.
Let me get my manager to help you
I want to help, but I need us to keep this respectful