What to do before contacting a potential customer:
RESEARCH!!! (shows you care)
Before calling…
Have a “call objective.”
-to further learn needs
-to get updated
-to schedule meeting
Define “prospect:”
= potential customers/suspect/lead.
A group most likely to make a sale with your business.
define “prospect base:”
A list of prospects
Where to find new prospects :
trade shows - advertisements - past customers - seminars - strategic alliance - influence from others - social media - websites - viral leads
CRITERIA for prospect base (4)