Programs - EMEA

Question 1

BA RMS cutover date

Answer 1

Jun25

Question 2

BA RMS “alert centre”

Answer 2

“Exception management”: outliers identified (by BA at first), triggering automated action or pushed to users for manual actions

Question 3

Major UI addition for BA RMS

Answer 3

Offer Homepage: starting point for RMS, DP & RAAV and later OfMS

Question 4

Scope of BA RMS/DP

Answer 4

NRM
RAAV (switch from Min/Max)
AGM moves to O&D
Air DP
AAS DP

Question 5

Flavours of Air DP for BA

Answer 5

• Continuous (to replace DIF)
• Contextual
• BA target price (their science)
  (Post-CUT) - Omnichannel

Question 6

Miles & More D2

Answer 6

ATC Shopper and Upgrade in Miles
(Exchange/Refund already in D1)