Quality

Question 1

What is process validation

Answer 1

Process validation means establishing by objective evidence that a process consistently produces a result or product meeting its predetermined specifications.

Question 2

Benefits of PV

Answer 2

1. )Allows you to ensure that the product meets requirements when 100% inspection is not possible
2. )When failure is difficult to detect or impossible to checked after the process

Question 3

Difference between process capability and SPC

Answer 3

PC gives you a measurement of whether a process can produce in specification product at one point in time
While
Statistical process control monitors average and range, a fixed intervals, over a long period of time

Question 4

4 aspects of a SPC

Answer 4

1. )Measure the same number of parts of fixed time intervals
2. )Calculate average and range of average and standard deviation for each group
3. )Calculate position of control limit using tables
4. )All points are inside the limits and appear random than the processes are in control

Question 5

ISO 9001

Answer 5

A quality management system. Has procedures for everything and responsibilities are distributed amongst employees.

Question 6

Process capability index CP

Answer 6

Cp= USL-LSL/6sigma

Question 7

What does distribution need

Answer 7

1. )A lower limit
2. )A mean
3. )A upper limit

Question 8

Differences between TQM and six Sigma

Answer 8

1. )TQM is focusing on customer satisfaction while six Sigma focuses on continuous improvement on the benefits gained even after the goals has been achieved
2. )Blackbelt who have gone through formal training and have a proven track record in quality gains manage six Sigma projects while TQM is managed by the quality control department and those professionals are specialized on quality improvements
3. )TQM is a concept associated with process improvements by reducing the effects errors and waste in organisations while six Sigma is a concept the focuses on continuous quality improvements for achieving near perfection by limiting the numbers of possible defects to last 3.4 defects per million

Question 9

MAIC

Answer 9

Measure analyse improve control

Question 10

To what does six Sigma refer?

Answer 10

Six standard deviations between mean and specification limit

Customers focus and employee involvement

Question 11

What is Six Sigma

Answer 11

Quality improvement technique that aims to reduce the defect levels

Question 12

TQM

Top Quality Management

Answer 12

Implies:
Top management lad companywide approach involving all employees and focusing on prevention rather than detection or correction.
Customer orientation and teamwork our key features

Question 13

Lean manufacturing

Answer 13

Central idea
1.) reduce waste by removing or reducing tasks which don’t add value for the customers viewpoint three categories, value creating, incidental and waste

Question 14

What are the three Quality Philosophies

Answer 14

1. ) Lean manufacturing
2. )TQM
3. )Six Sigma

Question 15

Define Engineering Quality

Answer 15

Quality is conformance to requirements or specifications

Question 16

What is six Sigma do

Answer 16

They look at specific projects

Focuses on training select people and use of statistical tools

Question 17

Process capability index CP

Answer 17

Cp= USL-LSL/6sigma