Quality

Question 1

Explain quality planning in a project

Answer 1

• Quality: being fit for purpose or in keeping with requirements
• Quality management: process to ensure outputs, benefits & processes used meet stakeholder requirements
• Planning: ensuring quality management will address management of the project & outputs of the project

Question 2

Explain quality control vs quality assurance

Answer 2

• Control: measuring/inspecting outputs to check they meet acceptance criteria (after the fact)
  ○ Done within project team
  ○ Needs project outputs to assess
• Assurance: builds in quality up front using standard processes & training (beforehand)
  ○ Done by independent person
  ○ Can be done early in the lifecycle (before outputs are finished)