Quality

Question 1

What does quality imply and not imply?

Answer 1

Does not imply: expensive, sophisticated, most features

Does implies: 
1.  Value for money
2. Absence of defects
3. Being fit for purpose with regards to
                Performance
                Safety
                Reliability
                Ease of handling
                Logistical support etc.

Question 2

Give a short description of quality.

Answer 2

The degree to which a product fulfills its requirements

Question 3

Give a short description of grade.

Answer 3

The items classification based on technical characteristics

Question 4

True or false:

Quality is not equal to grade

Answer 4

True, grade is a ranking based on the technical aspects of an item.

Question 5

Who responsible for quality?

Answer 5

Everyone, thus everyone should

1. Know what is expected from them
2. Be able and willing meet that expectations
3. Know how well they meet that expectations
4. Be able to take corrective actions