Second Management Midterm (death) Flashcards

(73 cards)

1
Q

draw the house

A

go do it!

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Level production

A

heijunka eliminates unevenness in workload (muri) by leveling volumes and enabling easy product switching to produce what is needed when it is needed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

house of quality is from…

A

TPS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

kaizen

A

a strategy where employees at all levels of a company work together proactively to achieve regular, icnremental improvements to the manufacturing process; combines collective talents within a company to create a powerful engine for improvement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

produce to demand

A

takt time is a tool for setting the pace and rhythm of your manufacturing process and aligning it with customer demand; refers to a work-cycle that fulfills customer demand and determines the flow rate to avoid underproduction or overproduction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

the five S’s

A

sort, straighten (organize and keep necessary items in a set, identified locations for ease of use), shine (keep a clean work environment), standardize (establish consistent methods and processes), sustain (stay disciplined)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

visible standards

A

a set of documented procedures and best practices that define the optimal way of performing a task or process; specifies the steps, sequence, timing, and quality standards for each activity, and provides a baseline for continuous improvement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

flow or pull

A

kanban depends on downstream signals to initiate upstream flow; demand-reactive approach minimizes overproducing, lowers what sits waiting, and ensures resources are deployed precisely as needed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Just in Time

A

a “pull” system that strives to produce only what is needed, in the quantity needed, when needed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

seperate man from machine

A

respect the intelligence of your workforce and focus them on tasks that machines cannot effectively do; applies to the routine, repetitive tasks that can be automated

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

minimize batch size

A

single-minute exchange of die is manufacturing technique to reduce inefficiencies; provides a rapid and efficient way to the changeover process, key to reducing production lot sizes, reducing uneven flow, production loss, and output variability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

benefits of VOP

A

process understanding, identifying variability, continuous improvement, data-driven decisions, root cause analysis, quality management, cost reduction, performance metrics, risk management (pro identifying connor dating rare queens, costing performance risk)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

jidoka

A

automation with a human touch, concept in lean manufacturing that involves stopping machines automatically when problems arise; improve quality and efficiency while reducing waste

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

stop and make

A

andon, a visual management system that alerts workers to problems in manufacturing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

prevent errors

A

poka-yoke, frequently used in lean systems to help workers avoid making mistakes (mistake proofing signals)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

pareto charts

A

bar charts, sorted from largest to smallest, that also communicate the cumulative percent represented by the various factors in the chart, based on the 80/20 rule

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

VOP things to note with VOC

A

they do not always align perfectly, but VOC can build better VOP

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

decision symbol

A

(in process map) diamond

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

cause and effect diagram

A

also called ishikawa or fishbone (lowers levels of abstraction in solving problems)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Ishikawa basic sevel tools of quality

A

process map, flowchart, check sheet, hisogram, scatter plots, control charts, cause and effect diagrams, pareto anaylsis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

page connector symbol

A

(in process map) circle

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

processing symbol

A

(in process map) rectangle

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

start/stop symbol

A

(in process map) thin rectangle

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

check sheets (+steps)

A

data gathering tools that can be used to provide data for histograms; identify common defects, draw a table with common defects (problem type-column and time period-top), user places check marks on the sheet whenever the defect is encountered

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
input/output symbol
(in process map), parallelogram
14
80/20 rule
80% of outcomes come from 20% of causes
15
flowline symbol
(in process map) arrow
16
control charts use
to determine whether a process will produce a product or service with consistent measurable properties
17
quadrant analysis
1=keep up the good work 2=concentrate here 3=low priority 4=possible overkill
18
pareto charts show
the vital few and the useful many; diagnosis category vs percentage of total
19
quadrant analysis axis
satisfaction low to high vs importance low to high
19
house of quality chart
that one fuckass thing you made in lab
20
research vs analysis
yk
21
steps to research anaylsis
identify the signals in the data, map the relationships (how are things connected), analyze from multiple perspectives, question existing practices, envision ideal scenario, select and justify reccomendations
21
waterfall project management
traditional approach that divides the project into sequential phases, ensuring that each must be completed before the next begins; for projects with clear, unchanging requirements
22
phases of waterfall approach
requirement collection and documentation, project analysis, system design, implementation, testing, delivery, maintainence
22
five phases of a project management plan
initiation, planning, execution, performance monitoring, project closure
22
agile
an ongoing and iterative process that prioritizes customer feedback, cooperation, and flexibility; works well for projects whose specifications may change
23
agile cycle steps
(repeatedly) plan -> design -> develop -> test -> deploy -> review -> launch
24
25
scrum
using agile, all about self-organizing teams, working in short, time boxed periods, collaborating with the customer on a value-driven list of priorities, and delivering frequently and iteratively; makes use of velocity as the metric for process improvement
26
lean
problem solving tool for eliminating waste and removing wasteful activities that don't add value to the process; streamlines, enhances value delivery, and eliminates non-value-adding activities in project execution
26
kanban
method for visualizing project workflows, represents project tasks as cards organized into columns on either a physical or digital board for effective tracking and management (best for tasks with variable demand and workflows that require visual tracking, flexible scenarios
26
FMEA steps
identify the system or component to analyze, identify potential failures modes, determine potential failure causes, evaluate effects of failure modes
27
five steps of risk management process
identify potential risks, analyze the risk, evaluate the risk, treating the risk, monitoring and reviewing the risk
27
six sigma
useful problem-solving technique for process improvement, follows DMAIC; ideal for projects demanding precise data analysis
27
project manager
focuses on individual project execution, ensuring the team meets deadlines and stays within budget
27
FMEA
failure mode and effects analysis (structured proactive tool for identifying how a process, product, or system might fail, what the effects of those failures are, and what causes them)
27
product marketing manager
focuses on the go-to-market strategy, aligning the product's messaging with market demand and ensuring a successful product launch and promotion
28
RPN
risk priority number, severity x occurrence x detectability
28
expert power
authority based on superior knowledge, skills, or expertise
28
authority
vested power to influence or command within an organization
29
program manager
handles a broader scope, overseeing multiple projects that contribute to a larger goal, coordinating between them to avoid conflicts
29
power
ability of one person to influence another
29
free-rein leaders
act as representatives of group members and allow them to plan, control, and complete their tasks as they wish; also known as laissez-faire leadership
29
product manager
responsible for shaping the product itself, from initial development through to user adoption, while balancing customer needs and business goals
29
consultative
confers with others in making decisions but makes final decision alone and so accepts full responsibility for the decisions
30
autocratic leaders
followers have little or no freedom to disagree or to disobey
30
persuasive leaders
keep control over the final decision; the level of influence is somewhere between consultative and participative
30
reward power
based on the ability to provide incentives, compensation, or desirable resources for compliance
30
participative leaders
invites subordinates to share the power, and place equal emphasis on company needs and group morale
30
legitamate power
derived from formal rank/title
30
coercive power
indluence through the threat of punishment
30
five stages of team development
forming (composition) -> storming (get to know each other)-> norming (team becomes a cohesive unit) -> performing (supportive, steady state is achieved) -> mourning (work completed)
31
stages of conflict resolution
frustration, conceptualization and orientation (opponents identify issues that need to be resolved), interaction (discussion of problems), outcome (problem is solved)
31
referent power
influence steming from personal charisma, charm, and the respect or admiration others have for the individual
31
formal vs informal groups
like its kinda obvious
31
team
the relationship among employees with different skill sets who work together to create value for a business or organization
32
VOP
Use statistical methods to understand the variation and performance of the process, with the ultimate aim of reducing defects and improving efficiency
33
UCL LCL
upper and lower control limit
34
TPS house
maximizes the benefits and rewards of the system
35
risk response strategies
accept, mitigate/enhance, transfer/share, avoid/exploit
36
HOQ
emphasizes designing products to align with customer preferences