Segmenting Flashcards

(24 cards)

1
Q

Market segmenting (segmenting)

A

A group of ppl similar on one or more dimensions relevant to product or service

Process of grouping similar customers in a market according to several variables

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2
Q

Target market (targeting)

A

Segment most aggressively pursued

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3
Q

Market position (positioning)

A

The way a product is perceived relative to the competition in consumers minds

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4
Q

Marketers develop a strategy of product _______ to make them stand out

A

Differentiation

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5
Q

Segmenting types

A

Geographic

Demographic (age gender family size job. Etc. )
-anything stays can tracks
-Age and life cycle segmenting
——targeting stuff to life cycle

Psychographic segmentation
-social class. Personality. Lifestyle. -Based on AIO

Benefit segmentation
-determined by asking customer
-ex. Vacuum good for pet hair is for pet owner

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6
Q

Effective segmentation must be

A

Measurable (numbers)

Différentiable (unique and has similarities different to others)

Accessible(your able to reach the segment)

Substantial(segment is large enough to support business if targeted)

Actionable(able to pursue and capture the market)

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7
Q

Segmentation strategies

Mass marketing

A

Large market

Single offer

Focus on what consumers have in common

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8
Q

Segmentation strategies

Differentiated

A

Large market

Multi offer

Focus on consumer difference SAN

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9
Q

Segmentation strategies

Niche

A

Marketing limited product line to a narrow but profitable segment

Single offer

Segment that you are targeting is of marginal interest to competitors

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10
Q

Segmentation strategies

Indivualized

A

Customizing offers to individuals

Often see this with bundle option

Tailored vacation packages

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11
Q

Primary vs secondary target market

A

Primary
-segment most attractive and that ur value proposition and offering is most likely to appeal to

Secondary
-potential customers or influencers of your primary target market

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12
Q

Target market profile

A

Make a fake person who would buy ur shit

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13
Q

Segmentation supports

A

Think through
-who is the product not meant for
-a day in the life

Get in depth and creative

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14
Q

Steps in segmentation

A

I deride consumer needs and common characteristics in the market

Cluster common consumer variables to create meaningful target market December’s

Estimate size and feasibility of each segment

Identify the segment to be targeted

Take action with marketing programs to reach the segments

Monitor and evaluate success of those programs compared with objectives

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15
Q

Positioning

A

To appeal to a certain target groups and to present a particular image relative to the competition

-impression of a branded product in consumers minds

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16
Q

Attributes. Benefits. And needs

A

Attributes deliver benefit which satisfy needs

Ex

Theme park:

Attribute (supervised paddle pool)
Benefit (toddlers play safely)
Need (entertaining young kids)
Target segment (families with young kids)

17
Q

Positioning statement

A

Outline the positioning of a product and manage the marketing mix to meet this image

18
Q

When do companies reposition

A

When long term customer attitudes / interests have changed

19
Q

3 basic factors that tend to surface in product positioning

A

Image
-say they’re leaders. Contenders. Rebels. Etc or trusted. Prestigious. Cheap

Product attributes
-how the products are different

20
Q

Positioning statement examples

A

For (target segment) who desire (need), (brand) is the (product category) that offers (product benefits).

To (target segment) who seek (key benefits), (offering) is an excellent (product category) because (justification of benefit).

21
Q

Factors to use in positioning

A

Tangible attributes
-physical characteristics. Price

Intangible characteristics
-quality. Style. Reliability. Safety

22
Q

In positioning try not to default to price and quality

A

Price isn’t always on of the first considerations

No one wants a low quality product

23
Q

Products positing opportunities for market research

A
  1. Identify important attributes for a product of brand class
  2. Discover how target customers rate competing products with respect to these attributes
  3. Discover where the company’s product or brand is on these attributes in the mind of potential buyers
24
Q

Positioning map

A

Compare 2 attributes on x and y axis

Friendly or reserved customer service and stylish or functional furniture

Leon’s is friendly and kinda functional

Urban barn is stylish and kinda reserved customer service.

U wanna find a place with an empty space in the chart for your business