1
Q
4 Ps of Marketing (marketing matrix)
A
Product
Price
Promotion
Place
2
Q
Setting Objectives
A
SMART goals
S
M
A
R
T
3
Q
6 Cs of client relationship management
A
Consistency
Compassion
Customer Service
Convenience
Competence
Cost
4
Q
3 Rs of Client Retention
A
Recall
Reappointment
Reminder
VHMA CVPM Additional
flashcards
Decks in class (19)
# Cards
-
Section 1.09-1.1222
-
Section 2.0129
-
Section 2.02, 2.03, 4.05 & 4.0638
-
Session 729
-
Financial13
-
Session 911
-
Session 104
-
Session 2 Human Resources Part 151
-
Session 3 Human Resource Part 231
-
Session 4 Law and Ethics Part 164
-
PMP Chapt 54
-
Session 4 Human Resources Part 342
-
Random Cards From Reading10
-
Session 6 Law And Ethics Part 288
-
Session 7 Law And Ethics Part 350
-
Session 8 Financial Part 1181
-
Session 9 Finances Part 298
-
Session 10 Marketing143
-
Session 11 Organization150
