How to you evaluate attractiveness of a target segment?
3 Factors:
What is the strategy of undifferentiated marketing aka mass marketing when choosing targets?
Strategy that a firm can use if the product/service is perceived ot provide same benefits to everyone, no need to develop separate strategies for different groups. DOES NOT use segmentation process
What is the strategy of
Differentiated marketing when choosing targets?
Numerous products are offered to different segments through differential use of the 4Ps. (Opposite of undifferentiated strategy)
What is the strategy of Concentrated aka Niche Marketing when choosing targets?
Most often used by small firms that direct the firm’s effrots toward serving a very small segment
What is the strategy of individual marketing aka customized marketing when choosing targets?
Extreme verison of differentiated marketing when the company strives to meet the needs to individual customers by customizing their offering to fit the customers’ needs (AKA one-to-one marketing, it has arisen due to availabiity of more detailed data)
What are the trade offs involved in targeting narrowly?
How do companies execute marketing strategies to reach their target segments?
Through positioning: the place occupied by a product in a customer’s mind relative to competing products, it implants a unique benefit and differentiation
What are the three steps of the Positioning process?
What is a competitive advantage?
Advantage over competitors gained by offering greater customer value through lower prices or providing more benefits that justify higher prices
Givean outline of what a positioning statement should look like
For the customer X, who has unmet need/desired outcome Y, our Brand has key benefit Z, unlike our competitors, our brand offers this key point of difference or competitive advantage
What are sources of differentiation?
Products, services, channels, people, image
What does a positioning statement present?
Tells customer story fo why they should buy our solution, states competitive advantage, should appear in some form in many types of media outlets, should be consistent with our level of value extraction
What tool is used to position?
Through a perceptual map:It shows consumers the perception of a firm’s product versus competing products.
What is positioning?
A firm positions its porducts in consumers’ perceptual map through marketing activities
How are perceptual maps constructued?
It is attributed based:
What are the limitations of attribute-based mapping?
researchers should be able to clearly conceptualize the attributes, it works well for hard or funtional attributes (price, features)
How can marketers reposition existing products?
By moving to a more favorable location on the perceptual map. E.g. aspirin repositioning itself form pain reliever to preventative medicine to reduce risk of heart attack