What are the 5 phases in six-sigma?
DMAIC 1. Define 2. Measure 3. Analyze 4. Improve 5. Control
What happens in the measure phase?
check sheets are used to collect data and facts on current performance
What happens in the analyze phase?
Root cause analysis tools are used to determine process variance
What happens in the improve phase?
Processes are modified, redesigned, and re-engineered
What happens in the control phase?
Processes are monitored by use of process control charts