What is software installation?
Software installation is saving a software program to permanent storage (like a hard disk drive) so that it can be used.
What are the factors to consider when installing/upgrading software?
Accessibility features, speed, compatibility, hardware platform, cost
What are examples of productivity applications?
Office software e.g word processing, spreadsheets, databases, email, presentation software, desktop publishing
Multimedia software e.g. graphics, web-authoring, video editing
CAD/CAM