1
Q
PROBLEM
What are the primary challenges you’re solving for over the next 6 months?
A
2
Q
PROBLEM
What are the biggest disadvantages of your current ________?
A
3
Q
PROBLEM
What problems has this caused for you?
A
4
Q
PROBLEM
Why is this causing you problems right now?
A
5
Q
PROBLEM
Are you satisfied with your current ________?
A
6
Q
PROBLEM
Is it difficult to [TASK]?
— ex: Is it difficult to find information quickly?
A
7
Q
PROBLEM
OK, so I can see that that’s going to be a problem…
A
8
Q
PROBLEM
Do you have [PROBLEM]?
— ex: Do you have duplicate entry between different systems?
A
9
Q
PROBLEM
What other problems does that create?
A
