What are Own Your Zone Cards?
Own your zone cards help you be successful in the spot you’re deployed. It goes over the priority sequence, where you should be for your shift, what your primary and secondary tasks are, and helps employees stay productive on cleaning.
What is the priority sequence?
Safe, serve, clean, ready
What are playbook cards?
They are a tool used to help correctly, prioritize tasks during opening and closing times. They provide outline of when things should get done.
According to the playbook card, when should trash be changed. When is the last time trash can be taken out from the lobby?
Trash should be changed when it is 2/3 full.
Take out trash 60 minutes prior to lobby closing
What is One Source?
One source is your go to guide for training. This is where people get their learning zones done.
What are standard cards?
Standard cards provide the proper ways to prepare hold and store food and beverage ingredients.
What does CCP stand for?
Critical Control Point- meaning this step in a food prep process must be followed to ensure food is safe to serve and does not come across a food safety threat
What are build cards?
Build cards are tools that help members of the team know how to make all menu items that are served to customers. It also provides the target weight of all builds.
What is square one cleaning?
Square one cleaning can be found in one source. It teaches the proper way to clean everything in the restaurant. It provides how to videos and guides.
What is Taco Bell’s Hospitality Expected Steps?
- Greet with a smile
- Engage with eye contact
- Speak with friendliness
- Guide the way forward
