4 pillars?
LEARNS model
Listen (to clients needs), establish (therapeutic partnership relationships), adopt (intentional approach to every learning encounter), reinforce (health literacy), name (new knowledge via teach back), strength (self management via links to community resources)
Best practice for use of educational materials
When is LEARNS model used and why?
Used when discussing a new diagnosis, explaining treatment options, or providing info about healthy lifestyle choices
Healthcare providers use LEARN model to ensure info they provide is clear, relevant, and tailored to patient needs