1
Q
5 Stages of the sales process
A
- Identify client needs
- Agree clients needs
- Find a good match (show proof)
- Close the sale
- Reassure
2
Q
Why staff should have product knowledge
A
- Obtain the full benefits of a product the customer needs to know how it works
- Expert knowledge of how a product works
- Knowledgeable on functions and feature of a product
Business
flashcards
Decks in class (30)
# Cards
-
Finance1
-
Market Research4
-
1.1 Enterprise2
-
Branding3
-
1.5.4 The Economy And Business7
-
1.4 Making Business Effective4
-
2.1.1 Business Growth25
-
2.5 Motivation5
-
1.1.3 The Role Of Enterprise2
-
2.5 Recruitment7
-
2.5 Functional Areas4
-
2.5 Organisational Structures11
-
The Sales Process2
-
Quality6
-
Stock Control3
-
Gross And Net Profit3
-
Production Methods2
-
Average Rate Of Return3
-
Pricing Strategies3
-
Place2
-
Design Mix2
-
Product Life Cycle2
-
Multinational2
-
Globalisation6
-
Aims + Objectives2
-
Business Ownership10
-
Stakeholders7
-
1.3 Cash And Finance15
-
Aims, Objectives4
-
1.4 Options Of Business Start Up10
