1
Q
what is the purpose of the business case?
A
to do a cost benefit analysis of the project
2
Q
what are the miniumum requirement of the business case?
A
- create business justification document
- review and update business justification throughout
- define and document roles and responsibilities
3
Q
What documents are the business case documents?
A
- business case
- benefits management approach
4
Q
who is responsible for the business case?
A
executive
5
Q
what is the senior users responsibiliy in a business case theme?
A
to specify outcome and benefits
6
Q
what is the project manager responsible for in the business case theme?
A
to prepare, update and report
7
Q
what are three typical project interests?
A
- business
- supplier
- user
8
Q
what are the 4 levels of mangement?
A
corporate/programme
Project Board
Project manager
team manager
9
Q
what three roles are represented on the project board?
A
senior user
executive
senior supplier
10
Q
what is the role of the executive?
A
- ultimately accountable
- makes all key decisions
- protecting business interests
- responsible for the busness case
- only one
11
Q
what is the role of the senior user?
A
- represent needs of users
- define requirements, outcomes, benefits
- monitors solution to ensure it will meet needs
12
Q
what is the role of the senior supplier?
A
- represent the supplier needs
- accountable for quality
- provides supplier resources
13
Q
what is the role of the project manager?
A
- day-to-day manager
- role not shared
- normally from customer
- deliver the project products
14
Q
what are the project managers resposibilities?
A
- line management
- cost management
- communication
- quality
- product status
- product vs project needs
- changes
- user needs
- monitoring
- planning
- teamwork
- strategy
15
Q
what is the role of the project assurance?
A
monitoring all aspects of the projects performance and products independently of the project manager.
16
Q
what are the documents assaociated with the organisation theme?
A
-organisation charts
- communication management approach
17
Q
what are the minimum requirements for organisation?
A
- define its organisation structure and roles.
- ensure the responsibilities are fulfilled
- document rules for delegating change authority
- define approach to communicating with stakeholders.
18
Q
what are acceptance criteria?
A
- attributes that make the project product acceptable
- measurable
- prioritised
- tolerance required
- captured in PPD
19
Q
what information is in the project product description?
A
- overall purpose
- composition
- corporate quality expectations
- acceptance criteria
- quality tolerances
20
Q
how is quality applied?
A
- planning
- control
- quality assurance arrangements
- standards
- metrics
21
Q
what is included in the product description?
A
- product details
- quality criteria, tolerance, methods, responsibilities.
22
Q
what information is in the quality register?
A
- quality identifier
- product identifier
- product title
- methods
- roles/responsibilities
- dates
- results
- quality records
- recording quality activity
23
Q
what are the two types of quality methods?
A
- in process methods- built-in quality
- appraisal methods- testing of the finished product
24
Q
what is a quality review technique?
A
- generic technique to assess conformity
- involves key parties
- confirms product completion
- baselines product
25
what are the categories in quality review technique?
- roles
- preparation
- meetings
- follow-up
26
what are the roles in quality review technique?
- chair
- presenter
- reviewer
- administrator
27
what is invovled in the preparation step of quality review technique?
- check product is ready
- distibute
- review
- submit questions
- annotate minor errors
- consolidate question list
28
What are the steps in the quality review meetings?
- introduce product
- major questions
- product talk-through
- confirm actions
- determine result
29
what is involved in the follow up step in quality review technique?
- co-ordinate actions
- sign off on product
- communicate outcome
- store records
- request approval
30
what are the quality records?
- approval record
- acceptance record
31
what are the minimum requirements in quality?
1. define quality management approach
2. specify explicit quality criteria for products in their product descriptions
3. maintain records in some form of quality register
4. specify the CQE's and prioritize acceptance criteria
5. use lessons to inform quality planning
32
what is the PRINCE2 philosophy on planning?
product-based planning
33
what are plans for?
- understand products, time, cost, risk and issues
- communication to stakeholders
- monitoring and control performance
34
name the 5 types of plans
1. initiation stage plan
2. project plan
3. stage plan
4. team plan
5. exception plan
35
what are the 6 steps to a prince2 planning approach?
1. designing a plan
2. defining and analysing the products
3. identifying activities and dependencies
4. preping estimates
5. preping a schedule
6. documenting a plan
36
what are the elements to consider when designing a plan
- corporate standards
- number of stages
- length of stages (planning horizon, delivery steps, align with programme, risk)
- management vs delivery stages
37
how do you define and analyse producyys during product-based planning?
1. project product description
2. product breakdown structure
3. product descriptions
4. product flow diagram
38
how do you prepare the project schedule?
- create activity sequence
- calculate the critical path
- assess and assign resources
- level resource usage
- control points and milestones
- calculate resources and cost
- compile schedule
39
how do you analyse risks?
- running parallel
- sources- resources and activities
- plan still draft until risks identified
- manage risk through smart planning
- risk response add to overall effort
40
how is the plan documented?
- select presentation method
- executive summary
- hard or soft copy
- version control
41
what are the minimum requirements in plans?
- project plan must enable business case
- minimum of two stages in a project plan
- use products based planning
- defined roles and responsibilities
- use exception plans as required
- use lessons when planning
42
what are the progress controls?
- dlegating authority
- dividing the project into manangement stages and authorizing one management stage at a time
- time-driven and event driven progress reporting
- application of tolerances and raising exceptions
- projects controls documented in PID
43
how are tolerances applied?
- based on project objectives
- identified in SU/IP
- applied in delivery
- used to measure performance
- documented in PID
44
what are the time driven controls?
- progress reports like highlight or checkpoint
45
what are the event driven controls?
- end stage assessments
- end stage report
- issue report
- exception report
- product status account
46
what are the progress controls?
- baselines for progress controls
- revewing progress
- capturing and reporting lessons
- reporting progress
- raising exceptions
47
what are the miniumum requirements in progress?
- define its approach to controlling progress in the PID
- manage by stages
- set tolerances and be managed by exception against these tolerances
- review business justification when exceptions are raised
- learn lessons
48
what are some examples of progress records
1. milestone charts
2. earned value
3. s-curev
4. kanban board
5. burn-down charts
49
what is risk?
an uncertain event that will have an effect on the acheivement of objectives
50
what is the risk management procedure?
1. identify
2. assess
3. plan
4. implement
51
how do you assess a risk?
estimate the probability, impact proximity
evaluate the net effect on the project
52
what are the 6 threat responses to a risk?
1. avoid
2. reduce (probability/impact)
3. transfer
4. share
5. accept
6. prepare contingent plans
53
what are the minimum requirements for risk?
- defined risk management approach
- maintain a risk register
- risks are managed throughout
- use lessons
54
how so you effectively manage risk?
- align with organisation
- attitude to risk and tolerance
- size and complexity
- project delivery approach
- commercial considerations
- risk budget
55
what are the documents included with risk?
- risk management approach (procedure, tolerance, standards, reporting, resposibilities)
- risk register (capture and maintain, status and history)
56
what is a change?
- issue
- change control
- authority
- baseline
57
what are the three types of issue?
1. request for change
2. off-specification
3. problem or concern
58
what are the 5 steps in change control technique?
1. capture
2. assess
3. propose
4. decide
5. implement
59
what are the minimum requirements for change?
- how issues are identified and managed
- assessing whether issues might have an impact on the business justification
- roles and responsibilities for change control, including change authority
- defining how product baselines are created, maintained and controlled
- maintaining an issue register to record issues and descisions
- ensuring project issues are managed throughout project lifecycle
- using lessons to inform issue identification and management
60
how do you effectively manage change?
- align with organisation
- managing product baselines (levels, identification, authority, records)
- size and complexity
- project delivery approach
- change authority
- change budget
61
what are the change documents?
- change control approach
- issue register
- issue report
- daily log
- configuration item records
- product status account
62
PRINCE2
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