Training

Question 1

Q: Induction training – benefits?

Answer 1

A: Faster productivity, fewer mistakes, higher motivation, better retention.

Question 2

Q: On-the-job training – pros & cons?

Answer 2

A: Pros: cheap, practical, real experience.
Cons: poor quality if trainer is weak, bad habits, disruptions.

Question 3

Q: Off-the-job training – pros & cons?

Answer 3

A: Pros: expert trainers, qualifications, confidence, motivation.
Cons: expensive, time away from work, risk of leaving.

Question 4

Q: Why is training important?

Answer 4

A: Improves quality, motivation, service, productivity, recruitment and retention.