0
Q
Quality Assurance is..
A
Independent of project
Validate consistence use of procedures/standards
Ensure staff are trained
1
Q
What is quality management?
A
Quality planning
Quality assurance
Quality control
Continual improvement
2
Q
Quality control is …
A
Inspections, checking, reviewing, testing
Verify confirmation to specs and meet expectations
Acceptance criteria met?
Eg X-rays
3
Q
Continuous improvement is…
A
Process using Quality Assurance and Control to drive improvements in efficiency and effectiveness
4
Q
Lessons learned
A
Review previous projects (lessons learned)
Pass from 1 phase to next
Captured at end of project and fed back
