1
Q
Growth
A
is measurable
2
Q
Development
A
mental/social well being
3
Q
Normal changes of aging
A
physical
economic
social support system
chronic illness
4
Q
Reporting
A
to nurse
end of shift
when leaving patient for lunch or break
5
Q
Direct Questions
A
Yes or no answers
6
Q
Open ended questions
A
encourage conversation
7
Q
Residents with Visual Impairment
A
Announce when entering room
Make sure they have their glasses
8
Q
Residents with Hearing Impairment
A
Approach from the front
use paper/pen if needed
9
Q
Residents with Anxiety
A
speak slowly & clearly
reassure them
10
Q
Residents who are Angry
A
find the cause
be supportive
listen
use normal tone of voice
11
Q
Residents with confusion or dementia
A
Introduce self each time
remain calm
be quiet
CNA
flashcards
Decks in class (20)
# Cards
