Unit 4 - PEST Analysis Flashcards

(42 cards)

1
Q

What is PESTLE analysis?

A

It is a strategic management tool used to assess the external environment affecting a business. It enables a business to create a strategy to limit these impacts

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2
Q

What does PESTLE stand for?

A

. Political
. Economic
. Social
. Technological
. Legal
. Environmental

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3
Q

Describe “political factors”.

A

These factors take into account the political situation of a country and the world in relation to the country
Despite political decisions being outside the business’ control - gov decisions can have direct impacts on the operations of the business
Common political factors:
. Instability
. National security - governments are trying to protect its citizens by introducing restrictions on the movement of goods, people and capital
. Major trading partners
. Changes in government - different governments and political parties could have different views and attitudes towards business activity and related legislation
. Pressure groups - campaigns for example can lead to changes in legislation impacting business activity

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4
Q

Describe “economic factors”.

A

This is essentially what areas of the economy will have an impact on business practices. Common economic factors include interest rates, unemployment, inflation and recession.

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5
Q

What is fiscal policy in relation to the economic factor?

A

Fiscal policy involves changing taxation and gov spending to influence the economy. It is used by the government’s key objectives:
. controlling inflation at around 2%
. stimulate economic growth
. higher rates of employment
. trade balance

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6
Q

What are the two types of taxes in regards to economic factors?

A

Direct tax - taxes charged to individuals/businesses that are paid directly to the government i.e. tax levied on factors of production such as labour, income tax

Indirect tax - taxes charged on goods and services that are paid to a third party in the first instance such as VAT

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7
Q

Briefly list and describe some types of direct and indirect taxes.

A

Direct:
. Income tax - tax paid on an individual’s earnings
. National Insurance -contributions paid by employees and employers to fund state benefits
. Corporation tax - tax paid by companies on their profits
. Capital gains tax - tax paid on the profit made from selling an asset that has increased in value
. Inheritance tax - tax paid on the value of a person’s estate when they die, above a certain threshold

Indirect:
. VAT - a percentage tax added to most goods and services at the point of sale
. Excise duty - tax on specific goods, such as alcohol, tobacco and fuel
. Customs duty - tax placed on imported goods entering the country
. Council tax - local tax paid by households to fund local services
. Business rates - tax paid by businesses on commercial properties

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8
Q

What are subsidies?

A

Subsidies are financial payments made by the government to producers to reduce their costs of production, encourage higher output and support specific industries or policy objectives

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9
Q

What is government expenditure?

A

Government expenditure refers to public sector spending on goods and services, including payments to private sector firms that supply areas such as defence, infrastructure, education and prisons

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10
Q

What is inflation?

A

It is the rate at which the general level of prices is rising. The government measure inflation using regular pricing of a nominal “basket of goods”. This basket of goods is used to reflect the spending habits of the average person within the UK economy. The target rate of inflation known as the CPI, RPI, RPIX and a measure of Factory Gate Prices.

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11
Q

What does inflation mean to the consumer?

A

Inflation is when the price level of goods and services that consumers buy rises - what this means is that their money will not purchase as much as before
Therefore inflation can also be defined as the purchasing power of money

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12
Q

What is cost-push inflation and demand-pull inflation?

A

Cost-push inflation - occurs when firms have rising costs of production and they respond to these higher costs by increasing the prices they charge their customers
e.g. increase in the cost of raw materials, increasing cost of labour and increases in cost of interest rates

Demand-pull inflation - caused by excessive demand in the economy for goods and services. This means that there is too much money chasing too few goods.
The main causes of increased demand are increased confidence, higher real incomes or higher disposable incomes

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13
Q

What is deflation?

A

Deflation is the general fall in price levels and can be a problem if not corrected. Some consequences include fall in wage levels and increasing real debt burdens (value of debt increases relative to the value of assets and income)

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14
Q

What are interest rates?

A

The interest rate is the price of borrowing or saving money. Using interest rates to help control the UK economy is known as Monetary Policy. To dampen demand, rates are increased and vice versa

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15
Q

What are the effects on businesses of changing interest rates?

A

If interest rates rise, the cost of borrowing increases which will limit demand in the economy. If interest rates fall, the cost of borrowing also falls and so, demand will increase. Businesses are not generally impacted by small changes in interest rates. However, if there is a significant increase over time, the cumulative impact can be significant

Increasing interest rates:
. People spend more on paying mortgages, so they have less money left over for spending other goods/services
. People are less likely to borrow, as the cost of loans has increased, so there is less spending
. Businesses borrow less for investment as it is too costly
. The value of the pound may increase against other currencies

Decreasing interest rates:
. People spend less on paying mortgages, so have more money left over for spending on goods/services
. People are more likely to borrow as the cost of loans has fallen, so there is more spending
. Businesses borrow more for investment as they have a greater chance of success
. The value of the pound may fall against other currencies

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16
Q

What is economic growth?

A

GDP (Gross Domestic Product) measures the level of output in the UK. GDP is a measure of the annual output of an economy. An increase in real GDP has always been important for the UK. Without growth, people’s standard of living will not increase. Growth also reduces the real level of government debt.

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17
Q

What is the business cycle?

A

This shows the fluctuations in the level of economic activity over time compared to the trend/average rate of growth . Fluctuations in GDP affects both business and consumer confidence as well as their ability and willingness to spend. There are 4 main elements of the business cycle:
. Boom
. Downturn
. Recession
. Recovery

18
Q

Explain the boom period of the business cycle.

A

If the economy is booming:
. Unemployment levels are low
. Consumer demand is high
. Business profits are high
. Budget surplus for the government is high, due to high tax revenue and lower expenditure on social security
. Business confidence is high

However, high levels of demand can increase prices, workers will often demand higher wages, further pushing costs up and increasing prices

19
Q

Explain the downturn phase of the business cycle.

A

During an economic downturn:
. There is less investment by a business
. Business owners and managers become nervous about the future
. Higher inflation in a boom may have caused the BoE to increase interest rates (contractionary monetary policy)
. Economy may still be growing but at a much lower rate

20
Q

Describe the recession phase of the business cycle.

A

Sometimes a downturn could turn into a recession (two consecutive quarters of negative economic growth) - this is where the economy starts to shrink in size.
There is:
. Increasing unemployment
. Falling demand from consumer
. Falling investment by businesses
. A decline in the levels of inflation and interest rates

21
Q

Describe the recovery phase of the business cycle?

A

Hopefully the recession turns into a recovery ( slowly rising levels of economic growth after a recession). Businesses may start to see new opportunities, the cost of borrowing may stabilise/lower, businesses may start to invest, new jobs created and lower overall unemployment levels.

22
Q

What are exchange rates?

A

The exchange rate is the value of one currency expressed in terms of another currency. There is an impact on businesses when the price of these currencies change in relation to one another. The price of a currency is largely determined by market forces (supply and demand)

23
Q

What is the definition of unemployment?

A

It is the number of unemployed people in the UK measured by the LFS (Labour Force Survey) and includes people who meet the international definition of unemployment, specified by the ILO (International Labour Organisation)

24
Q

What is the ILO definition on unemployment.

A

It includes those:
. without a job, have actively been seeking work in the past four weeks and are available to start work in the next two weeks
. out of work, have found a job and are waiting to start it in the next two weeks

25
List the three main forms of unemployment.
. Structural . Cyclical . Frictional
26
What is frcitional unemployment?
This type of unemployment is where individuals are in between jobs. It is less long term and tends to be temporary. The gov may help improve this by providing info about vacancies which may exist - via the use of job centres and other employment recruitment services.
27
What is cyclical unemployment?
Cyclical unemployment occurs due to downturn in the business cycle, when falling economic activity leads to a reduced demand for labour. Some causes include economic recession, falling consumer demand, reduced business output and lower investment i.e. lack of demand in the economy.
28
What is structural unemployment?
Structural unemployment occurs when long-term changes in the economy - such as shifts in demand or new tech - permanently reduce the need for certain jobs, meaning those roles are unlikely to return. Main causes of structural unemployment include major changes in industry structure, decline of traditional industries, tech advancements and global competition
29
Describe "social factors".
Social factors refer to the changes in society that affect consumer behaviour and market demand. Some social factors include: . Demographics (measures the changing structure of the population) - includes size of population. age of population and migration . Lifestyles - refers to changes in how people live, work, spend and think, which directly influences consumer demand and business opportunities. pressure groups, consumer trends and health.
30
In regards to social factors, what are some key lifestyle factors which impact businesses?
. More economically active women - e.g. growth in industries such as childcare . Rising health consciousness - increased demand for fitness services and healthy foods . Changing consumer behaviour - more online purchasing . Cultural and fashion changes - consumers may pay premium prices for branded or fashionable products . Greater environmental awareness - increased demand for eco-friendly products . Growth in social responsibility - rise in social enterprises and focus on social impact
31
Describe "technological".
This refers to changes in technology that affect how businesses produce, market and distribute goods and services. Tech factors include AI, cyber crime, Big Data and robotics
32
What are some technological changes?
. automation . e-commerce and m-commerce . intranet and internet . social media . CAD/CAM and robotics . handheld computers . software packages . online businesses . integrated software packages . big data and data mining . app tech
33
What is automation?
Automation is the use of technology , machinery or computer systems to carry out tasks and processes with minimal human intervention, which increases efficiency and consistency . It replaces manual work with tech . Helps businesses perform tasks faster and more accurately . It is used in many areas, from factory production to routine office processes . Automation often frees up employees to focus on higher value work rather than repetitive tasks
34
Which areas is automation likely to be seen more in?
. Retailers - for retailers, automation has become one of the key issues in business efficiency . Banks - bank clerks are disappearing to be replaced by machinery . Warehousing - staff functions are being replaced by robots that can do more tasks . Online services - whole systems will be automation . Utilities - smart meters will replace the needs for manual meter reading
35
What is internet marketing?
Internet marketing refers to the use of the internet to advertise, promote and sell products directly to consumers often through company websites and online retail platforms
36
What are web-based customer relationships?
These involve using internet technology to deliver services, communicate with customers and manage accounts digitally, without the need for physical branch visits This is usually common in financial markets where customers can manage bank accounts online, pay bills, set up or cancel direct debits, arrange loans and overdrafts without the need for a physical branch visit. Features such as live chat can improve customer service and responsiveness.
37
What is B2B in the context of technology?
B2B involves businesses using the internet to sell their output to commercial buyers and to source raw materials or components needed for production . businesses find commercial customers online . firms purchase inputs via digital platforms . it supports both sales and procurement activities
38
What is MRP2 (Manufacturing Resource Planning)?
It is an integrated planning system which converts sales forecasts into detailed production, budgeting and departmental plans, helping businesses coordinate resources efficiently This is mainly used in manufacturing businesses where forecasts are turned into departmental objectives, production targets and budgets. It can often replace some middle-management planning roles. It also allows managers to run "what if" scenarios using computer modelling and helps reduce costly errors through improved forecasting and planning
39
What is EPOS (Electronic Point of Sale)?
EPOS systems use barcode scanning at checkouts to update central stock databases in real time, helping businesses control inventory, manage supply chains and improve operational efficiency . For retailers, EPOS helps with stock control, planning promotions, allocation shelf space. For manufacturers, EPOS helps reduce stockholding, lower working capital and enable just in time supply
40
Describe "legal".
Refers to laws and regulations that business must follow. Some crucial legal factors include employment law, minimum wage and health and safety and EU law.
41
Describe "Environmental".
Refers to ecological and environmental issues that affect businesses and their operations. Some factors include sustainability, pollution, supply chain and ethical sourcing
42
What are the advantages, disadvantages and evaluation for PESTLE analysis?
Adv: . improves strategic awareness - encourages businesses to consider the macro environment, not just internal factors . Identifies opportunities and threats (SWOT analysis) - helps firms anticipate changes .Supports long term planning - useful for strategic decisions such as expansion, investment and product development . Reduces uncertainty - by analysing external trends, businesses can prepare in advance (link to contingency planning) Disadv: . Time consuming and costly - researching and monitoring external factors requires resources . Can be too broad - produces large amounts of info, some of which may be irrelevant . Does not provide solutions - it identifies factors but does not tell managers what to do . The external environment is constantly changing Eval: . Level of economic uncertainty - more volatile the market the more valuable PESTLE becomes . Size of the business - larger firms which may operate internationally benefit more , as they face more complex external factors, small local firms may experience limited macro environment impact . Nature of industry - highly regulated or tech-driven industries gain more value from PESTLE analysis . Resources available - firms with greater financial and managerial resources can conduct more detailed and useful analysis . Strategic objectives - if a firm is expanding internationally or launching new products, PESTLE becomes more important