1
Q
What three keys must be implemented before the rest
A
cleaning & organizing
rationalizing the system
improvement team activities
2
Q
What key is the result of the other 19 keys?
A
20, leading technology
3
Q
What are the four categories in the 20 keys
A
Human resources
efficient materials
visual control
technology
4
Q
What is the rationalizing the system key?
A
- laying out why this is important, worker obligations and responsibilities specified in writing
- using an organization chart
5
Q
What is the improvement team activities key?
A
- improvements should be proposed and implemented by workers who know the production area
- a tool Kaizen Teian, small suggestion for continuous improvements
- benefits and improvements, increasing moral and well being, needs reward system
6
Q
What is the empowering workers to make improvements key?
A
- workers are required to propose and carry out improvements
- some workers gain insights about processes by using machines again and again.
