Core Values
- integrity
- teamwork
- service
- quality and efficiency
- safety
- sustainability
- innovation
- humility
Mission Statement
- Growing our business globally by serving our customers with excellence and value
- maintains profitability and staying financially strong with broad employee ownership
- inspiring our people and partners to do their best with opportunities of development and success
- make a difference in the community…lead by example beyond shipping
Motto
United Problem Solvers - addresses the capability of UPS helping customers from small businesses to large cooperations solves matters to help them be successful
Community service
UPS has supported the United Way for 30 years and the nations largest giver
UPS Employee Gift-Matching program - dollar for dollar matches to worthy organizations
UPS Region/District Grant program - employees can recommend community organizations for finding
UPS Foundation has set the month of October as UPS’s global volunteer month setting extra emphasis on giving back to communities
In 2014 pledged 20 million community service hours by 2020
My community service efforts
In China approximately 3-4 times a year I supported the TICC (Tianjin International Community Center) with fund raisers for local charities … the biggest bring in October for Breast Cancer Awareness to help support local women who could not afford proper medical attention.
I also helped to orchestrate a fun raiser for the Filipino community in Tianjin during typhoon Yolanda
Weakness
Turning myself off and letting my body rest. I eventually started a workout program and adjusted my eating habits which resulted in a better sleep overall
Recent UPS news
- first to receive full part 135 certification (highest level of drone certification) for drone operation
- Matternet’s M2 drone
- Partnered with Wingcopter to develop a new fleet of drones
- Expanding Next Day Air service to Gary/Chicago International Airport with A300 service
- collaboration with Dr Reddy’s Laboratories to replenish US pharmaceutical stocks … 30 tons of supplies from Hyderabad, India
- World Environment day on June 5th … UPS will match the carbon offsets of all packages through June
Diversity Programs
- Partnered with Dubai Exports to help women entrepreneur overcome challenges in exports
- Business Resource Groups (BRGs) - allows employees around the world to connect, network, and learn from others whom they have much in common
Women Exporters Program - training and communication program to help develop women - owned businesses
Transition Learning Center - program in Louisville designed for people with a range of disabilities
UPS Supplier Diversity Program - extends business opportunities to small minority and women owned business and offers ways to connect with other partners for other opportunities
Worldport facts
- SDF
- first expansion 1999
- main air hub for global transportation
- largest automated package handling facility in the world
- 5.2 million square feet
- Dubbed Worldport after completion in 2002
- second expansion completed in 2010 (can sort 416,000 packages per hr)
UPS Financial Position
- in 2019 71.86 billion in sales
- NYSE: UPS $96 ($82 week low)
- Q1 2020 … $18 billion in revenue
- proven stability since 1907
Global Supply Chain and Logistics network
UPS Supply Chain Solutions offers customers full service portfolio (global supply chain design and planning, logistics and distribution, customs brokerage and international trade services, transportation and freight services via air, ground, or ocean)
- UPS customs services helps businesses navigate challenges involves in the clearance process required by different countries
- acquired STTAS and Zone Solutions in 2017 to enhance global trade services
- global network of warehouse facilities allow business to avoid facing the rules and regulations of different countries, while making the international shipment process run smoother
- Quantum View and Flex Global View allow customers to better view the details of their shipments and keep track of their inventory
- UPS TradeAbility help customers stay current with trade information and changes to regulations
UPS technologies
- First global carrier to add EVAS (emergency vision assurance system) to entire fleet
- 787 style cockpits to 757/767 fleet under cockpit display upgrade program
- A300s being upgraded with new Honeywell Primus Epic cockpit…comparable to 787/a350
* first successful test flight Sept 2019 - ORION program: technology used to optimize routes with an algorithm that includes commitment times for deliveries and pick ups
UPS Green Initiatives
- 787 style cockpits to 757/767 fleet
- 80 lbs lighter and reducing fuel by 55,000 gallons per year
- In UK UPS unveiled hybrid electric trucks that switch to battery only mode is cities and clear-air zones…same cargo capacity and quadruple range
- continued expansion of Alt-fuel fleet
* set a goal to reach 1 billion miles by Alt fuel by 2017 (reached the goal by 2016) - Rolling Laboratory helps UPS determine how alt fuels and technologies perform in the real world
* different Alt fuels used depending on range and area the package car or feeder is deployed - 2019 largest renewable natural gas agreement in US history
- 747-800 reduces fuel consumption and carbon emission 16% over 747-400F
- Jan 2020 UPS invests in Arrival and orders 10,000 Gen 2 electric vehicles … further pushing the fleet to a zero emissions fleet
History of UPS Airlines
- fastest start up in FAA history…Jan 1988
- 92 Aircraft within one year
- flew people in 1997 - 2001 with weekend services for Apple vacations
- 2001 rights to fly to mainland China
- “Hot Spare” - ready to launch within 30 mins if needed to rescue volume
Why UPS?
- work ethic/culture
- Local UPS Driver/China delivery
- international flights
- b757
- support of company involvement
“Final Mile”
Defined as the movement of parcels from the transportation hub to the destination
- possibly the least efficient part of the supply chain
- ORION project helping to make final mile more efficient
Threat Error Management
- safety concept that focuses on the natural occurrence of errors
- identifying and managing threats, as well as solving errors to increase safety
Threats:
- events or errors outside the influence of the flight crew
- increase complexity of the flight
- require attention from the flight crew to maintain safety
Errors:
- deviations from intentions or expectations caused by flight crew action or inaction
- reduces safety margin
Undesired Aircraft State:
- configuration of the aircraft other than intended resulted from flight crew error
- reduces safety margin
