Victims Flashcards by John Snow

Q

What does ‘CALM TEA’ stand for?

A

Conduct with sensitive and concerned manner
Accept the truth until evidence to the contrary
Listen to what they are telling you
Medical attention
Treat them courteously
Explain the process
Advice of local counselling services

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Q

What must you record in NIA

A

Prevention advice
Victim data is accurate
Update victim contact node

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Q

what must be given to high risk ‘RED’ vicitms

A

Use gold response process, ensure victim intervention plan attached to NIA

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