VIII. Process Data Management

Question 1

1a. Describe the Process Data Management (PDM) tool and its linkage to your business

How would you describe Process Data Management (PDM)?

Answer 1

Process Data Management (PDM) is:

• Used to analyze a process for:
  Quality improvement opportunities
  Turnbacks

Question 2

1b. Describe the Process Data Management (PDM) tool and its linkage to your business

What is a Turnback?

Answer 2

A Turnback is:

Anything that impedes the flow of inventory (material or information) along its intended path