What is waste?
any activity that consumes resources such as time, space, and materials, but does not add value to a product or service
Customers may not be willing to bear the ___________ of activities that don’t add __________ to them.
cost, value
What are the types of waste?
D - defects
O - overproduction
W - waiting
N - not utilizing knowledge, skills, and abilities
T - transportation
I - inventory
M - motion
E - excess processing
What is overproduction waste?
producing items earlier or in greater quantities than what is required, which results in too many finished goods in inventory or too many service providers waiting to deliver services
What are the causes of overproduction? (5)
What are the impacts of overproduction? (4)
What metric is used to analyze overproduction?
Work in Progress (WIP)
What are defects?
process activities or outputs that do not conform to customer requirements
What causes defects? (7)
What is the impact of defects? (5)
How are defects measured?
evaluation process to identify defects
How are defects analyzed?
defects/unit = number of defects/ number of units
first pass yield = # defect free units produced :# of units entering without requiring rework or scrap
What is waiting waste?
any time a work in progress is idle
What are the causes of waiting waste? (10)
What are the impacts of waiting? (2)
What is transportation waste?
excess transport of information, products, or materials around the organization or between facilities
What are the causes of transportation waste? (3)
What are the impacts of transportation waste? (4)
What is inventory waste?
a supply in excess of single-piece flow is present in a process
What are the causes of inventory waste? (6)
What are the impacts of inventory waste? (4)
What is motion waste?
when people or outputs are diverted out of the flow of the system, adding movement without value
Efficiently designed systems are ___________________ and _______________________ strain and disruptions to safety, quality, and productivity.
ergonomic (designed for efficiency and comfort for users)
minimize
What are the causes of motion waste? (5)