Itil Servic Flashcards & Quizzes

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ITIL 4 Foundation

ITIL 4 Foundation

By: Ryan Berryman

8 ITIL® practices, Definitions, 7 Guiding Principles ...

4

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22

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5

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ITIL Foundations

ITIL Foundations

By: Desiree Loughmiller

ITSM Overview, 4 Dimensions of Service Management, ITIL Service Value System ...

4

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101

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1

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ITIL

ITIL

By: Saba Arshad

ITIL, ITIL, ITIL Guiding principles ...

9

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60

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1

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ITIL 4

ITIL 4

By: Christine Williams

ITIL Service Value system, ITIL Definitions, Key Concepts Of Creating Value with Services ...

5

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51

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1

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ITIL

ITIL

By: Jane Lorenzen

Service Transition, ITIL, Which Book? ...

7

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58

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2

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ITIL v.4

ITIL v.4

By: Timothy Pippin

Intro to Key Concepts Questions, The ITIL Framework, ITIL Guiding Principles ...

5

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62

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1

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ITIL 4 Foundation

ITIL 4 Foundation

By: Brevan Miles

Key Concepts of Service management, Key concepts of creating value with services, Key concepts of service relationships ...

8

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50

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1

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ITIL

ITIL

By: Melissa Meyers

Introduction to ITIL, Key Concepts of Service Management, The Four Dimensions ...

4

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96

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1

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ITIL Class

ITIL Class

By: Europa M

1.1 Recall the definition, 1.2 Describe the key concepts of creating value with services, 1.3 Describe the key concepts of service relationships ...

10

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64

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2

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ITIL 4 Simplified

ITIL 4 Simplified

By: Albert Mohammed

ITIL V4, Cloud and Agile ITSM, Service management, Value, and Value co-creation ...

18

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120

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1

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ITIL

ITIL

By: jack milligan

1). Key Concepts, 2). Guiding Principles, 3). Four Dimensions ...

6

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75

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1

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ITIL 4

ITIL 4

By: Abbey Galindo

1 Key Concepts of Service Management, 2 ITIL Guiding Principles, 3 The 4 Dimensions of Service Management ...

7

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39

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1

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ITIL 4 Foundations

ITIL 4 Foundations

By: Jacob O’Donnell

Understand the key concepts of service management, Understand how the ITIL guiding principles can help an organization adopt and adapt service management, Understand the four dimensions of service management ...

7

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74

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1

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Itil 4 Class

Itil 4 Class

By: Jade L

Vocab, Four Dimensions Of Service VOIP, 7 Guiding Principles ...

7

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57

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1

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ITIL Foundation

ITIL Foundation

By: Jennifer Toren

Chapter 1 - Introduction, Chapter 5 - ITIL Management Practices, Chapter 4 - The ITIL Service Value System (SVS) ...

5

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32

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1

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ITSM

ITSM

By: Furkan Demirel

Vorlesung 1, Vorlesung 2, Vorlesung 3 ...

5

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26

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1

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IT-Operations

IT-Operations

By: Maria M

M01 - Introduction and CMMI, M02 - Network – vLan, segmenting, firewalls, administering, M05 - Server, SAN, Virtualization, Patch & Change management, Clouds ...

8

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30

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1

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ITIL

ITIL

By: Gracie Cash

Service Management (ITSM) and Key Concepts, 1. Understand the Key Concepts of Service Management -1.2 Describe the key concepts of creating value with Services, 1. Understand the Key Concepts of Service Management -1.3 Describe the Key Concepts of Service Relationships ...

7

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45

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1

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ITIL Certification

ITIL Certification

By: Gracie Cash

Beginning Service Management ITSM, Learning Objective 1.1 - Be able to Recall the Definition of Service, Utility, Warranty, user, Service Management and Sponsor, *LEARNING OBJECTIVE 1.2: Describe the concepts of cost, value, organization, outcome of risk, utility, and warranty ...

15

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69

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1

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