2(L)

Question 1

Dispute resolution

Answer 1

Dispute resolution is a process that disputing parties follow in order to resolve a disagreement and reach a resolution.

Question 2

Mediation

Answer 2

Mediation involves an impartial third party facilitating discussions between disputing parties to help each side of the conflict reach a resolution themselves.

Question 3

Arbitration

Answer 3

Arbitration involves an independent third party hearing arguments from both disputing parties and making a legally binding decision to resolve the conflict.