22. SOE Examples

Question 1

Ethics?

Answer 1

Level 3

• L1 Example – Gifts and Entertainment (EA’s breakfast) – RoC 1 Integrity
• L2 Example – Stabilisation loan, Curtain Road, Shoreditch (HoTs including fees presented clear) - RoC 3 Quality and diligent service
• L3 Example – Development loan, Wilmer Place, Hackney (local land searches unavailable) – RoC 2 Competence
• L3 Example – Bridging loan, The Colonnade Hotel, Little Venice (Criminal conviction) – RoC 2 Integrity

CPD – Conduct Rules Ethics & Professional Practice

Question 2

Client Care?

Answer 2

Level 2

• L2 Example – ‘Information Requirements Document’, Dev loan Hackney (Wilmer Place)
• L2 Example – Tenant consultation, Affordable Housing Portfolio Acquisition (Project Bluebell)

CPD – Octopus Complaints Handling

Question 3

Communication and Negotiation?

Answer 3

Level 2

• L2 Example – Care Home, Leicester (New Lubbesthorpe) Investment Memorandum presented to IC, Forward funding recommendation.
• L2 Example – New Malden, 85 affordable homes, £300,000 specification upgrades for £85,000

CPD – Von Shack high impact writing & Scott Robets Negotiation course

Question 4

Health and Safety?

Answer 4

Level 2

• L2 Example – Site Visit, The London Tunnels
• L2 Example – Site Visit, Stapleford Rangeford

Question 5

Accounting Principles and Procedures?

Answer 5

Level 1

CPD – Financial Edge Financial Modelling and Accounting Course

Question 6

Business Planning?

Answer 6

Level 1

Octopus Affordable Housing Business Plan

Question 7

Conflict Avoidance, management and dispute resolution procedures?

Answer 7

Level 1

Question 8

Data management?

Answer 8

Level 1

Question 9

Diversity Inclusion and teamworking?

Answer 9

Level 1

CPD – EG Future Leaders Summit & Haymacintyre’s Future Generations Programme on Gender Allyship

Question 10

Inclusive Environments?

Answer 10

Level 1

Question 11

Sustainability?

Answer 11

Level 1

CPD – Whole Life Carbon assessments & Biodiversity Net Gain

Question 12

Financial Modelling?

Answer 12

Level 3

• L2 Example – Acquisition loan, Shoreham. Purchase, refurbish and let industrial unit. Loan model adjusted fees and interest rate to target IRR.
• L2 Example – Affordable home acquisition, One Lockleaze. Forward commit to acquire 51 affordable units. Acquisition model to adjust grant funding and determine tenure unit mix.
• L3 Example - Care home, acquisition, Cardiff. Standing investment, acquire and let to new operator. Financial model used to determine PP, based on rent level & yield. Rent level based on 2.0x rent cover at Stabilised EBITDARM.
• L3 Example – Stabilisation loan, care home Belgravia. Financial model to recommend loan terms, particular rolled and compounded and service interest based on forecast cashflow. & MV at Turnkey and Maturity based on profits method.

Question 13

Inspection?

Answer 13

Level 2

• L2 Example – Inspection of Care Home, Witney
• L2 Example – Inspection of Affordable Housing Development, Great Haddon

Question 14

Investment Management?

Answer 14

Level 3

• L2 Example – OHF, OAHF, SLIP & ReLF Quarterly Investor reporting
• L2 Example – OHF Tenant Covenant Reporting
• L3 Example – OHF Annual Portfolio Review, Hold/Sell Analysis
• L3 Example – CREDF III Adhering to Fund Exposure Limits – rejected land acquisition loan, had planning for 77 bed co-living Brighton (KosyCo Living)

Question 15

Property Finance and Funding?

Answer 15

Level 3

• L2 Example – Secured Homes England grant funding for acquisition of 150 affordable homes in Landkey.
• L2 Example – Assessed bridging/acquisition loan for land with planning consent for 5 industrial units at Blakenham Business Park, Suffolk.
• L3 Example – Delivered lender presentation to secure new revolving credit facility secured on care home portfolio.
• L3 Example – Structured a development loan for 30 affordable units at Wilmer Place, Stoke Newington.

Question 16

Valuation?

Answer 16

Level 2

• L2 Example – Rental Valuation, Cosham
• L2 Example – Investment Valuation, Telford Care Home

Question 17

Development Appraisals?

Answer 17

Level 3

• L2 Example – Care Home Development, Leicester (New Lubbesthorpe)
• L2 Example – Developer’s Site Pipeline (Lovett Care)
• L3 Example – Development Loan, BTR Basildon
• L3 Example – Acquisition Loan, Compton (Youngman Lovell)

Question 18

Purchase and Sale?

Answer 18

Level 2

• L2 Care Homes Disposals, Kettering and Northampton
• L2 Affordable Housing Acquisition, Project Bluebell