4. Context

Question 1

What is the project context?

Answer 1

The project context is the sum of all environmental factors that

• can have an impact on
• or be restricted by the project and its results.

Question 2

What are the stakeholders?

Answer 2

‘an individual, group, or organization, who may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project’

Project stakeholders are entities that have an interest in a given project.

Question 3

Why is stakeholder management so important?

Answer 3

• Project success requires stakeholder satisfaction

- stakeholders can help or harm the project

Question 4

Explain at least 3 stakeholder management strategies.

Answer 4

• Participative
• > stakeholder as partners
• > actively involved in definition, planing, decisions..
• Consultative (active)
• > get advice from stakeholders
• > e.g. status meetings, negotiations
• Discourse-based (reactive)
• > argue with SH in case of objections and complaints
• > conflict management and deescalation
• Repressive/Restrictive
• > no discussion with SH
• > one-way communication e.g. newsletter, project report