Article 3.5. A discussion on using quantitative or qualitative data for assessment of individual competencies (Silva & Ribeiro, 2021)

Question 1

Competence-based management approach

Answer 1

Tool which makes it possible for employees to see what superior performance is.
Competencies: skills, knowledge, and characteristics.

Question 2

Functions of an appraisal

Answer 2

1. Administrative: between-individuals.

2. Developmental: within-individual.

Question 3

Types of errors in performance ratings

Answer 3

1. Random error: being uncertain about an employee’s performance.
2. Systematic error: liking or disliking employees.

Question 4

Advantages and disadvantages of quantitative data

Answer 4

Advantages:

1. Data collection.
2. Data analysis.
3. Identifying top-performers.

Disadvantages:

1. Ignoring not-mentioned items.
2. Restricted feedback on learning opportunities.

Question 5

Advantages and disadvantages of qualitative data.

Answer 5

Advantages: 
1. Identifying learning opportunities. 
2. Identifying nuances of competencies. 
Disadvantages: 
1. Data collection. 
2. Takes time and expertise. 
3. Greater subjectivity.