B2

Question 1

organization

Answer 1

Let me explain my organization’s structure.

Question 2

departments

Answer 2

Our company is structured into multiple departments: Sales, Marketing, IT, Human Resources, and Customer Support.

Question 3

role

Answer 3

I work in the IT Department, and my role is Software Engineer.

Question 4

handles

Answer 4

The IT Department handles system development, software maintenance, and technical support for the entire company.

Question 5

report

Answer 5

I report to the Team Leader of Software Development.

Question 6

responsible

Answer 6

She is responsible for managing our daily tasks, assigning new projects, and ensuring deadlines are met.

Question 7

deadlines

Answer 7

She is responsible for managing our daily tasks, assigning new projects, and ensuring deadlines are met.

Question 8

team

Answer 8

Within my team, we have developers, testers, and a UI/UX designer.

Question 9

reports

Answer 9

My Team Leader reports to the Head of IT, who is part of the company’s senior management team.

Question 10

responsibilities

Answer 10

Each person has specific responsibilities.

Question 11

features

Answer 11

For example, developers like me write code and work on system features;

Question 12

release

Answer 12

testers make sure the software works correctly before release; and the designer creates user-friendly interfaces.

Question 13

hierarchy

Answer 13

Our reporting hierarchy is clear

Question 13

Chief Operating Officer

Answer 13

I report directly to my Team Leader, she reports to the Head of IT, and then the Head of IT reports to the Chief Operating Officer.

Question 14

Head

Answer 14

I report directly to my Team Leader, she reports to the Head of IT, and then the Head of IT reports to the Chief Operating Officer.

Question 15

communicate

Answer 15

This structure helps us communicate effectively and ensures every department knows

Question 16

specific

Answer 16

This structure helps us communicate effectively and ensures every department knows who to contact for specific issues.

Question 17

collaborate

Answer 17

The IT Department works closely with other departments. For example, we collaborate with Marketing when they need analytics tools,

Question 18

technical

Answer 18

Customer Support when there’s a technical issue from clients.

Question 19

organizational structure

Answer 19

That’s why I believe having a clear organizational structure is important — everyone’s responsibilities are well-defined and communication flows smoothly.

Question 20

communication flows

Answer 20

everyone’s responsibilities are well-defined and communication flows smoothly.

Question 21

How many people

Answer 21

How many people are in your IT Department?

Question 22

divided

Answer 22

We have 15 people, divided into two main teams: Development and Support.

Question 23

handle

Answer 23

What do they handle?

Question 24

troubleshooting

Answer 24

The Support Team handles troubleshooting, network maintenance, and user assistance for internal employees

Question 25

smoothly

Answer 25

They make sure systems run smoothly every day.

Question 26

essential

Answer 26

cần thiết. That sounds essential.

Question 27

how often do you

Answer 27

how often do you collaborate with other departments?

Question 28

Quite often

Answer 28

Khá thường xuyên

Question 29

at least once a week

Answer 29

ít nhất một lần một tuần at least once a week we have cross-department meetings to align on project goals and timelines.

Question 30

align on

Answer 30

at least once a week we have cross-department meetings to align on project goals and timelines.

Question 31

ultimately

Answer 31

cuối cùng Who is ultimately responsible for making big decisions in your IT Department?

Question 32

decisions

Answer 32

The Head of IT makes big strategic decisions, like new technology investments or department budgeting.

Question 33

investments

Answer 33

sự đầu tư The Head of IT makes big strategic decisions, like new technology investments or department budgeting.

Question 34

The Head of IT makes big strategic decisions, like new technology investments or department budgeting.

Question 35

well-organized

Answer 35

được tổ chức tốt It’s clear your company is well-organized.

Question 36

effectively

Answer 36

This structure helps us communicate effectively.

Question 37

I’d like

Answer 37

I’d like to ask a little about your cultural

Question 38

preferences

Answer 38

sở thích I’d like to ask a little about your cultural communication preferences

Question 39

norms

Answer 39

quy tắc tiêu chuẩn I’d like to ask a little about your cultural communication preferences and norms.

Question 40

direct

Answer 40

In my culture, direct communication is common.

Question 41

improved

Answer 41

If something needs to be improved, we say it clearly.

Question 42

indirect

Answer 42

How about in your culture? Do you prefer a more indirect style or more direct feedback?

Question 43

eye contact

Answer 43

Also, I’ve noticed that in some cultures, eye contact is seen as too direct or even impolite.

Question 44

mindful

Answer 44

chú ý I think it’s important to be mindful of cultural differences

Question 45

international

Answer 45

especially when working in international teams.

Question 46

how we can

Answer 46

I’d love to hear your ideas about how we can adapt our communication style to make teamwork smoother.

Question 47

adapt

Answer 47

I’d love to hear your ideas about how we can adapt our communication style to make teamwork smoother.

Question 48

appropriate

Answer 48

thích hợp Let’s find a culturally appropriate approach for our project, so everyone feels comfortable.

Question 49

instructions

Answer 49

lời chỉ dẫn In my experience, we can combine both styles: clear instructions but with polite expressions.

Question 50

positive

Answer 50

tích cực feedback can start with a positive comment,

Question 51

mutual

Answer 51

lẫn nhau then move to the improvement point — this helps maintain mutual respect.

Question 52

different cultural backgrounds

Answer 52

What tips can you give me for working better with people from different cultural backgrounds?