B5 Flashcards

(13 cards)

1
Q

Sign-Off

A

Meaning: The phrase before the signature that ends the email in a professional way.
Example: “Common sign-offs include ‘Best regards,’ and ‘Sincerely,’.”

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2
Q

Signature

A

Meaning: The sender’s name and sometimes contact information at the end of an email.
Example: “Her signature included her full name and job title.”

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3
Q

Agenda

A

Meaning: A list of items to be discussed in a meeting.
Example: “The meeting agenda included project updates and budget review.”

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4
Q

Action Item

A

Meaning: A specific task assigned to someone during a meeting.
Example: “One action item was for John to prepare the proposal by Friday.”

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5
Q

Follow-Up Email

A

Meaning: A message sent after a meeting or event to recap discussions or reminder of tasks.
Example: “He sent a follow-up email to thank attendees and list next steps.”

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6
Q

Challenge

A

Meaning: A problem or obstacle that needs to be addressed in work or a project.
Example: “A major challenge was the shortage of resources.”

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7
Q

Apology

A

Meaning: An expression of regret for a mistake or inconvenience caused.
Example: “He started the email with an apology for missing the deadline.”

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8
Q

Rectify

A

Meaning: To correct or fix a mistake or problem.
Example: “We will rectify the error in the financial report immediately.”

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9
Q

Acknowledge

A

Meaning: To accept or recognize something as true or existing.
Example: “She acknowledged the delay and explained the cause.”

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10
Q

Professionalism

A

Meaning: The quality of being competent, respectful, and appropriate in a work setting.
Example: “Maintaining professionalism in emails builds trust.”

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11
Q

Concise

A

Meaning: Giving information clearly and in few words.
Example: “The report was concise yet informative.”

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12
Q
A
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13
Q
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