bus chp 2 Flashcards

(29 cards)

1
Q

**What is the organization and environment relationship?(social)

A

Organizations are open systems influenced by external environments. They must respond and adapt to changes to survive and succeed.

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2
Q

What is environmental uncertainty?

A

The degree of change and complexity in an organization’s external environment that makes it hard to predict future events.

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3
Q

What are some ways organizations adjust to the environment?

A

Through business intelligence, social media analytics, and big data analytics to make informed decisions and stay competitive.

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4
Q

What is business intelligence?

A

The use of tools and techniques to gather and analyze data for better decision-making and responsiveness to the environment.

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5
Q

What is social media analytics?

A

The process of collecting and analyzing data from social platforms to understand customer behavior and trends.

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6
Q

What is big data analytics?

A

Analyzing large and complex datasets to uncover hidden patterns, trends, and insights that support strategic decisions.

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7
Q

What is culture in an organization?

A

The shared values, beliefs, norms, and behaviors that guide how employees interact and work.

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8
Q

What are the levels of corporate culture? flag

A

(Visible:) Artifacts like dress, office layout, symbols.

(Invisible) Expressed Values: Core beliefs and values.

Invisible Underlying Assumptions: Deep, unconscious beliefs.

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9
Q

What are symbols in shaping culture?

A

Objects or visuals that convey meaning and represent organizational values.

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10
Q

What are stories in shaping culture?

A

Narratives shared within the organization that highlight values, traditions, or notable events.

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11
Q

Who are heroes in organizational culture(shared belief/values)?

A

People (past or present) admired for embodying the company’s values.

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12
Q

What are slogans in corporate culture?(da da da im loving it)

A

Short, catchy phrases that express the core values or mission of the organization.

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13
Q

What are ceremonies in corporate culture?

A

Planned events or rituals that reinforce company values and **celebrate achievements. com vailes **

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14
Q

What is an adaptability culture?

A

Focuses on flexibility, innovation, and responding quickly to changes in the environment.(culture)

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15
Q

What is an achievement culture?(lvl up)

A

Values competitiveness, personal initiative, and achievement of measurable goals.

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16
Q

What is an involvement culture?

A

Emphasizes employee participation, teamwork, and commitment.

17
Q

What is a consistency culture?

A

Focuses on internal stability, order, and following established procedures. every day way of doing things

18
Q

What are the two dimensions the four types of culture are based on?

A

Flexibility vs. Stability

Internal Focus vs. External Focus

19
Q

What is cultural leadership?(raven)

A

The practice of shaping, communicating, and reinforcing an organization’s culture through leadership behaviors and actions.

20
Q

Who is Thomas J. Watson Sr.?

A

Founder of IBM; known for creating a strong corporate culture focused on respect, service, and innovation.

21
Q

What is globalization?(k pop)

A

The process by which businesses or organizations develop international influence or operate on a global scale.

22
Q

What are the 3 dimensions of a global mindset?

A

Cognitive: Understanding global business and cultural differences.

Psychological: Openness to new ideas and cultural experiences.

Social: Building relationships across cultures and networks.

23
Q

How do managers expand globally?

A

Through exporting, outsourcing, partnerships, foreign direct investment, and setting up international subsidiaries.

24
Q

What is a Multinational Corporation (MNC)(25%)?

A

A company that receives more than 25% of its total sales revenue from operations outside its home country.

25
What are characteristics of MNCs?
**Large size, worldwide** operations, (global) branding, and centralized or decentralized management structures.
26
****What is an ethnocentric(think ego) **philosophy?**
Belief that the home country’s management style and practices are best.
27
What is a polycentric philosophy?(kings)
Belief that each host country should be allowed to manage in its own way.
28
What is a geocentric philosophy? (spown point)
Integrates global perspectives and seeks the best approaches regardless of origin.
29
What are 3 strategies for entering the international market?
Exporting – Selling domestically produced products abroad. Licensing/Franchising – Allowing others to use your brand or process. Direct Investment – Establishing foreign business operations or partnerships.