1
Q
General negociation FBI process
A
- Active listening
- Rapport
- Persuade
2
Q
Good signal
A
- That is right
- The idea is that the person reaches to a conclusion by itself
- Find the real motive of the person, not what you think
3
Q
Bad signal
A
- Yes, ok.
- A yes to agree with you and so that you stop bothering
4
Q
Tools
A
- Making a summary of the others position and ideas
- Labeling
- Try to pivot and explore different alternatives until you reach the correct one
