callbacks

Question 1

Define a Shift in the context of work periods.

Answer 1

One (1) work period consisting of either a ten (10) hour day or a fourteen (14) hour night

Shifts are essential for scheduling and staffing in various work environments.

Question 2

What constitutes a 24-hour Shift?

Answer 2

Normal workday consisting of a ten (10) hour day shift, immediately followed by a fourteen (14) hour night shift

This structure allows for continuous coverage and staffing.

Question 3

Describe a Tour in the work schedule.

Answer 3

Normal eight (8) day work schedule consisting of:
* one (1) 24-hour shift
* followed by forty-eight (48) hours off
* followed by one (1) 24-hour shift
* followed by ninety-six (96) hours off

Tours help manage work-life balance for personnel.

Question 4

At what time do callbacks begin for the forthcoming 24-hour shift?

Answer 4

No sooner than 0900 hours

This timing ensures proper scheduling and staffing for shifts.

Question 5

Who is responsible for ensuring their callback phone number is accurate?

Answer 5

Personnel

Accurate contact information is crucial for effective communication regarding callbacks.

Question 6

Callbacks will be offered to the member with the least number of hours worked since the last reset. What happens in the event of an equal number of hours worked?

Answer 6

The callback will be offered by job seniority

This policy ensures fairness in the distribution of callback opportunities.

Question 7

When are callback hour totals reset to zero?

Answer 7

April 1st and October 1st of each year

Regular resets help maintain an equitable system for callbacks.

Question 8

True or false: Personnel on leave for any portion of the callback shift will be offered the callback.

Answer 8

FALSE

Personnel must be available to work the callback shift to be considered.

Question 9

What is the maximum continuous hours worked allowed?

Answer 9

72 hours

This limit is in place to prevent fatigue and ensure safety.

Question 10

In order to reset the maximum consecutive hours worked, personnel must have at least _______ of time off.

Answer 10

eight (8) hours

Adequate rest is necessary for maintaining operational readiness.

Question 11

Personnel accepting a callback are expected to work the entirety of the shift. What is not allowed?

Answer 11

No ‘standby’ hours will be allowed

This policy ensures full commitment during the callback shift.

Question 12

What happens if a member who accepted a callback decides they are unable to work with less than 4 hours remaining prior to the start of a night shift?

Answer 12

They will be charged the hours against their cumulative callback

This policy discourages last-minute cancellations.

Question 13

Holdover hours will be charged to the member’s total hours worked on the _______.

Answer 13

Callback List

This ensures that all hours worked are accounted for in the callback system.

Question 14

What is the wait time between callback offers for routine hiring with more than 2 hours remaining until the start of the shift?

Answer 14

No less than one (1) minute

This policy allows for orderly and fair callback processes.

Question 15

If a vacancy occurs after the normal start time of a shift, what type of hiring situation is initiated?

Answer 15

Emergency Hiring

This allows for rapid response to staffing needs.

Question 16

Ordering for an unfilled vacancy on an apparatus will occur at the Firefighter/Rescue Driver rank whenever possible. What is the basis for this ordering?

Answer 16

Rotational basis from a list of the bottom ten (10) FIREFIGHTER/RESCUE DRIVERS by seniority

This ensures fairness in filling vacancies.

Question 17

Detail callback hour totals will be reset to zero on _______.

Answer 17

April 1st and October 1st of each year

Similar to regular callbacks, this maintains an equitable system.

Question 18

Voluntary Holiday Callback Lists will be utilized for which holidays?

Answer 18

• Independence Day
• Thanksgiving Day
• Christmas Eve (Night shift Only)
• Christmas Day

These lists allow personnel to volunteer for holiday shifts.

Question 19

To avoid ordering of personnel, it may become necessary to offer a callback to eligible personnel to a rank above their own. This is known as _______.

Answer 19

Out-of-Rank Callbacks

This policy helps fill critical positions when needed.