Case Study Flashcards

(46 cards)

1
Q

How did you ensure ethical standards were upheld during procurement?

A
  • Followed RICS ROC & client procurement rules
  • Ensured transparency with all contractors tendering
  • Maintained fairness in tender evaluation
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2
Q

Can you give an example of how you applied the RICS Rules of Conduct?

A
  • Rule 1 – Communicated honestly with all stakeholders throughout the project
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3
Q

How did you manage conflicts of interest?

A
  • Ensured all team members declared any conflicts
  • There were no COIs
  • Remained diligent throughout
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4
Q

How did you identify and respond to your client’s key objectives?

A
  • Identified in the client brief
  • Regular progress reviews against objectives, included updates in reports
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5
Q

How did you communicate with the client and stakeholders?

A
  • Communication through email, calls & progress meetings
  • Also reports
  • Provided clear advice on risks, programme and stakeholder feedback
  • Updated client on challenges (planning delays or procurement decisions)
  • Presented client with options & recommendations
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6
Q

What sustainable practices were included in the lighting design?

A
  • Suggested that the lighting designer should calculate savings with new fittings
  • Minimized upward light spill with fittings that were low-energy emitting
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7
Q

How did you evaluate the long-term environmental impact of the installation?

A
  • Worked with lighting designer to model energy savings & carbon reductions (60%)
  • Considered maintenance & end-of-life disposal
  • Ensured fittings were recyclable
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8
Q

Why was the JCT contract used?

A
  • Already part of a framework agreement between client & contractor (call-off)
  • Allowed for the design risk appropriation
  • Design-bid-build (heritage buildings)
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9
Q

What are the key features of the JCT contract used?

A
  • Provisions for variations
  • Extension of time
  • Payment mechanisms
  • Dispute resolution
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10
Q

What were the top 3 risks on the project and how did you manage them?

A
  1. Stakeholder resistance → Stakeholder plan, communication
  2. Planning delays → Engagement with planning consultants, float in programme
  3. Public-facing project →
    o H&S contractor
    o Engagement with authorities
    o Nominated electrical subcontractor
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11
Q

How did you monitor and update the risk register?

A
  • Maintained the risk register
  • Updated in progress meetings
  • Categorised risks by likelihood & impact
  • Assigned mitigation actions & escalation
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12
Q

How did you communicate risks to stakeholders?

A
  • Monthly reports & meetings
  • Summarised key risks, impacts & actions
  • Advised client & asked for decisions
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13
Q

What planning constraints did you face?

A
  • Full planning application on buildings with no lights
  • Constraints on placement & visual impact
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14
Q

How did you ensure compliance with heritage requirements?

A
  • Consulted the advice of heritage & planning consultant
  • Heritage statement accompanied planning documents
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15
Q

How did you balance cost, quality and sustainability?

A
  • Cost was important but quality & sustainability more important
  • Long-term energy savings would reduce costs, so key importance was building lifecycle
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16
Q

Why was the JCT contract selected?

A
  • Framework stipulated this
  • Aligned to procurement strategy – no design requirement for contractor
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17
Q

How was it decided who the best contractor to invite for selective process?

A
  • PQQ process – relevant experience, financial standing, H&S credentials, available resource
  • Contractors with proven track record with similar projects were shortlisted
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18
Q

Did you undertake stakeholder mapping and who had the most influence/high impact?

A
  • Stakeholders assessed on level of influence & impact
  • Building owners & tenants (sensitive relationships) managed most closely
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19
Q

How did you manage different stakeholder views to reach agreement?

A
  • Structured engagement sessions to understand different perspectives
  • Identified common goals
  • Gave clear, honest feedback and sought compromise where needed
  • Escalated where needed
20
Q

What would the approach have been if the contractor chose not to go with the nominated electrical subcontractor?

A
  • Understand contractor’s concerns – commercial, programme or quality
  • Assess their subcontractor
  • If concerns were valid, explore new contractor with client
21
Q

What is the difference between a procurement and tendering route?

A
  • Procurement route – strategy for acquiring construction services, how design & construction duties allocated (e.g., D&B, Traditional, Construction Management)
  • Tendering route – method to invite & select a contractor, part of procurement (open, selective, framework)
22
Q

What is an ethical procurement route?

A
  • Aligns with RICS ROC – integrity, transparency, fairness, accountability
  • Suppliers selected on merit, COI declared, free from bribery
23
Q

What framework was used? Client or sector framework?

A
  • A client sector framework – project value under threshold for public sector procurement
24
Q

What were the cons/risks of using a framework approach?

A
  • VFM risk (mitigated by benchmarking)
  • Contractor complacency
  • Less value engineering
25
What are responsible contracting practices?
* Fair & transparent procurement * Appropriate risk allocation * Compliance with legal & ethical standards * H&S compliance
26
Why appoint a main contractor instead of the specialist electrical contractor?
* Single point of responsibility for coordination & site management * Better H&S management * Reduced risk to client
27
How did you produce your stakeholder management plan?
* Identified stakeholders & used a mapping tree * Created RACI table
28
Did you have a Principal Designer?
* Yes, appointed under CDM * H&S considerations embedded in design * Coordinated PCI & ensured compliance
29
How did you procure from the framework? What steps/docs were involved?
* Created a shortlist of suitable contractors from the framework (Previous experience, size, H&S credentials) * Ran mini-competition * Prepared ITT and scope documents (Pricing was done on schedule of rates) * Assessed submissions against scoring matrix
30
How did you present tender results & secure client approval?
* Produced tender report (process, evaluation, recommendations) - The procurement report was issued before the tender report and outlined key recommendations on which procurement strategy to follow * Included scores, risk assessments, VFM * Presented findings in meeting, addressed queries * Secured formal approval
31
What was included in the cost advisor’s VFM assessment?
* Benchmarking against similar projects * Analysis of prelims & overheads * Comparison of rates * Contractor allowances & contingency
32
Why was the framework preferred over competitive tendering?
* Pre-approved contractors * Reduced legal review * Faster evaluation
33
Did you consider any contract amendments?
* Yes * Liquidated damages * Payment terms * Dispute resolution
34
Were there any CDP items in scope?
* No CDP items * Design handled by lighting designer + heritage & planning support
35
Were other documents updated when the brief was amended?
* PEP * Risk register * Programme * Design deliverables
36
Implications of using a call-off contract from existing framework?
* Quicker procurement (terms & suppliers pre-vetted) * Reduced competition (VFM risk) * Ensures compliance with regulations
37
How did you manage the project timeline & ensure milestones were met?
* Developed & updated project programme * Identified key milestones * Chaired progress meetings * Implemented mitigation strategies * Maintained risk register
38
What tools/techniques did you use to monitor progress & manage risk?
* Microsoft Project * Risk trackers, D&A log * Baseline analysis
39
What was your role in coordinating the design team? Did you have a PD?
* Coordinated lighting designer, heritage consultant, planning consultant * Ensured designs aligned with client objectives * Chaired design meetings * PD compiled PCI & confirmed design risk mitigation * Liaised between PD & design team
40
Stakeholder conversations resulted in changes — how were these managed?
* Captured feedback in monthly meetings * Consolidated into reports for client decisions * Updated project brief & communicated to team
41
How did you procure from the framework?
* Confirmed framework eligibility * Ran mini-competition * Prepared SOW, pricing docs, tender instructions * Evaluated submissions * Produced tender report
42
How did you present results to your client & gain approval?
* Procurement recommendation report * Evaluation results * VFM assessment * Risks & mitigation * Presented findings, gained formal sign-off
43
Why was framework route quicker than competitive tendering?
* Pre-qualified contractors with agreed rates * Avoided advertising competition & evaluating many bids
44
Contract amendments with JCT?
* Phased works clauses * Enhanced H&S obligations
45
Any CDP items in scope?
* No CDP items * Design simple but client retained responsibility due to heritage risks
46
Other documents updated during project lifecycle?
* PEP * Risk register * Stakeholder management plan