Ch. 1-3 Flashcards

(20 cards)

1
Q

Employers are seeking new hires that demonstrate ______________.

A

ability in oral and written communication

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2
Q

In a twenty-year study of Stanford MBA graduates, the most defining characteristic of the most successful graduates was ______________.

A

the ability to communicate

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3
Q

A clearly defined ______________ helps the speaker maintain a clear focus.

A

thesis

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4
Q

The three main parts of a ______________ are the Introduction, the Body, and the Conclusion.

A

speech

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5
Q

Which part of the speech contains the main points and supporting material?

A

Body

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6
Q

Choosing a topic is the ________ step in speech preparation.

A

second

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7
Q

The three general speech purposes are to inform, to persuade, and to ______________.

A

mark a special occasion

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8
Q

A coordinate point is

A

main ideas at the same level of importance that support a central theme or thesis, helping to organize a speech for clarity and balance

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9
Q

In public speaking, subordinate points are

A

minor ideas, facts, examples, or evidence that support and provide detail for a main idea

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10
Q

Public speaking anxiety is also called ______________.

A

public speaking anxiety

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11
Q

Anxiety that attacks during the introduction of a speech is called ______________.

A

performance anxiety

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12
Q

A method for reducing speech anxiety by mentally picturing successful performance is called ______________.

A

visualization

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13
Q

The process of communication between two people is called ______________.

A
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14
Q

The process of interpreting or making sense of a received message is called ______________.

A

Decoding

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15
Q

Information returned to the sender indicating understanding or response is called ______________.

A

Feedback

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16
Q

Audience analysis helps you determine how ______________ the audience will be toward the topic

17
Q

Coordinate points in a speech outline are points that are ______________.

A

parallel in alignment and at the same level

18
Q

Subordinate points in a speech outline are ______________ points that support the higher-level points

19
Q

Anxiety that attacks during the introduction of a speech is called ______________.

A

performance anxiety

19
Q

A method for reducing speech anxiety by mentally picturing successful performance is called ______________.

A

visualization