Ch. 1

Question 1

Myths of communication

Answer 1

1. cure all
2. common sense
3. quantity equals quality

Question 2

Definition of communication

Answer 2

sharing meaning with others through symbols

Question 3

Transactional model of communication

Answer 3

1. sender
2. message
3. channel
4. receiver
5. feedback
6. secondary sender
7. secondary receiver
   (both have FEILDS OF EXPERIENCE and there is NOISE)

Question 4

Noise

Answer 4

a. physical - immediate physical environment that interferes with the conversation
b. physiological - sweating, heart rate quickens
c. psychological - assumption
d. semantic - confusion with meaning of words

Question 5

Channels (single vs multiple)

Answer 5

single: text
multiple: tone, emojis, body language
(it is easier to decode a conversation with MULTIPLE channels)

Question 6

Hyper-competitiveness VS cooperation

Answer 6

hyper-competitiveness = winning at any cost
cooperation = working together

Question 7

Explicit VS Implicit rule

Answer 7

explicite = states
implicit = implied