ch 8

Question 1

decision making-process

Answer 1

identify prob lem
identify decision criteria
allocate weights to criteria
develop alternatives
analyze alternatives
select alternative
implement an elt
evaluate effectiveness

Question 2

rational decision making

Answer 2

objective criteria - define the problem

Question 3

intuitive

Answer 3

based on experience, feelings and accumulated judgement

Question 4

polc

Answer 4

planning, organizing, leading, controlling

Question 5

bounded rationality

Answer 5

limitations on a persons ability to interpret, process and act on info
satisfice

Question 6

policy

Answer 6

guideline for making decision

Question 7

rule

Answer 7

explicit statement can/cant do

Question 8

procedure

Answer 8

series of steps to respond to structured problem