human resource management (HRM or HR)
an organizational function that deals with the effective management of people in an organization
HR consists of several main functions such as:
- recruitment
- performance management
- benefits
- training
- employee motivation
- safety
- administration
- all while ensuring compliance with employment and labor laws. without HRM function, employees would be left without any support
describe how managers assess human resource needs and select talent to meet demand
- competition for talent has become fierce, giving rise to talent wars in which companies compete for the most desirable employees
- as a consequence, many companies have adopted the process of talent management
talent management
a strategic, deliberate approach to attracting new, highly skilled workers and developing the abilities of existing employees to meet current and future organizational objectives
once HR has defined and planned the organizations needs:
- it begins the recruitment process
- to hire the right candidates for the role, managers use a selection process to screen job applicants
- this involves using three types of selection tools
three types of selection tools used by HR in hiring process:
- application forms
- selection tests
- interviews
onboarding process
the process of equipping workers with the skills, knowledge, and behaviors to transition into an organization.
- there are seven ways managers can integrate new hires
seven ways managers can integrate new hires
- understand their challenges
- accelerate their learning
- make them part of the team
- connect them with key stakeholders
- give them direction
- help them succeed early
- coach them for success
formal training
the process of teaching new or existing employees the necessary skills to carry out their roles and improve current job performance
organizations use eight common training strategies:
- training by an instructor
- interactive training
- hands-on training
- e-learning training
- video training
- coaching and mentoring
- cross-training
- peer-to-peer learning
ADDIE training model
an instructional design model (ISD) used to support instructions when designing and building their training and learning programs
cross-training
a type of training strategy where employees are given the opportunities to experience other roles across departments and learn the skills required to perform other tasks
performance management
a process that provides feedback to employees to maintain and improve performance in line with organizational objectives
four stages of a traditional performance management process:
- planning
- acting
- tracking
- reviewing
several types of performance reviews used in organizations such as:
- annual reviews,
- self appraisals
- 360-degree appraisals
- the BARS method
- many organizations have replaced the traditional annual review process with a more agile approach to performance management*
annual reviews
identifies goal achievements, areas for improvement, performance issues, and opportunities for career progression
self appraisals
allow employees to asses their own performance by identifying strengths, weaknesses, and opportunities for developement
360-degree appraisals
a type of performance review in which employees are appraised by everyone with whom they interact
the BARS method (behaviorally anchored rating scale)
a method of numerially rating employee performance based on specific behaviors related to a particular role
