Chapter 6 - case studies

Question 1

ATM time breakdown

Answer 1

Approach ATM
Read instructions
Insert card
Enter pin
Take cash/recipt

Question 2

Methods of tracking ATM

Answer 2

Camera, eye tracking, speak aloud

Question 3

ATM example details

Answer 3

Clients would want increasing fidelity as you moved towards the final product. Would include a lot of Beta testing.

Question 4

IOS Screen usage

Answer 4

the whole screen

Question 5

IOS random design ideas

Answer 5

Depth, color, translucence

Question 6

IOS fonts

Answer 6

System

Question 7

IOS realism

Answer 7

No realism beyond depth, color, and translucense

Question 8

Volvo need for design

Answer 8

Automatic report generation from data they already had

Question 9

Volvo customizability

Answer 9

Full

Question 10

Volvo stakeholders

Answer 10

There were a lot. They connected everyone who had data to everyone who wanted it – making customizability central.