Chapter: human resources basic principles

Question 1

define human resource management

Answer 1

• plan of obtaining employees, train them, evaluate them

Question 2

What are the 4 contemporary HR challenges

Answer 2

1. workforce alligment
2. workplace safety
3. fairness
4. employee experience

Question 3

define employee expeirence

Answer 3

journey of being an employee in an organization.

Question 4

A sustainable employee expeirce is

Answer 4

1. compatability with ones whole life
2. commitment to wellbeing
3. belonging in workforce

Question 5

Steps in HR planning

Answer 5

1. evaluate job requirements:
   - perform job analysis
   - job description
   - job specification
2. Forecasting
   - estimate demand for employees
   - estimate suppl of employees

• final: hiring

Question 6

define job description

Answer 6

• statements that tells the job, conditions in which they will work

Question 7

define job specification

Answer 7

• describes what kind of person would be best for the job: skills, education, past experience requiered.

Question 8

define succesion planning

Answer 8

• planning possible replacements (common for senior executives)

Question 9

define contigent employees

Answer 9

• non-permanenet employees (temporary)

Question 10

define turnover rate

Answer 10

is the percentage of workforce leaving every year.

Question 11

Explain the recruiting process

Answer 11

1. assemble candidate pool
2. screen candidates
3. interview
4. compare candidates
5. investigate candidates
6. make an offer

Question 12

Termination vs Layoffs

Answer 12

1. Termination: getting rid on an employee
2. Layoffs: Termination of employees for economic or buisness reasons

Question 13

How is employee performance managed

Answer 13

1. EMPLOYEE PERFORMANCE MANAGEMENT: employees recerive regualr feedback on performance abnd managers can provide coaching, adjust goals etc.

Question 14

Define new-employee orienattion

Answer 14

sessions made for acclimating new employees to organizations.

Question 15

Define onboarding

Answer 15

• programs to help new employees get comfortable and productive in their new roles

Question 16

define worker buyouts

Answer 16

• distributing financial incentives to employees that voluntire to depart

Question 17

How are employees evaluated

Answer 17

1. performance appraisals: peirodic evaluations of employees work
2. Electrpnic performance monitoring: computer-based evalaution of employee performance
3. 360-degree view: review from peers, superiors, outside stakeholders, customers etc.

Question 18

Salary vs Wages

Answer 18

S–> fixed cash compensation for work
W–> casg payments based on number of hours worked or units produced.

Question 19

describe incentive prpgrams

Answer 19

1. comissions: compensations given based on % of sales made
2. profit sharing: distribution of companies profits to employees
3. employee benefits: other beenfits

Question 20

define labor relations

Answer 20

• relationship between organized labor and management

Question 21

what are labor unions

Answer 21

• organisations representing employees in negotiations with management.

Question 22

define employee assistance programme:

Answer 22

• counselling for employees with personal concerns