CIMA E2.4 Flashcards

Key concepts in management (14 cards)

1
Q

What are Weber’s 3 bases for authority

A

Charismatic
Traditional
Rational/legal

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2
Q

What are French and Ravens 5 bases of a leaders power

A

Reward
Coercive
Referent
Expert
Legitimate

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3
Q

What are the 4 types of delegation

A

Abdication
Custom
Explanation
Consultation

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4
Q

What are Henry Fayol’s functions of a manager

A

Planning
Organising
Coordinating
Commanding
Controlling

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5
Q

What are Mintzbergs 3 Managerial Roles

A

Interpersonal
Informational
Decisional

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6
Q

What are webers 8 characteristics of ideal bureaucracy

A

Specialisation
Hierarchy
Rules
Impersonality
Appointed officials
Career officials
Full-time officials
Public/Private division

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7
Q

What are the 6 hygiene factors

A

Rules
Breaks
Wages
Team work
Pleasant working conditions
Supervision levels

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8
Q

List Maslow’s hierarchy of needs from bottom up

A

Basic
Safety
Social
Ego
Self actualisation/fulfillment

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9
Q

What are the 5 types of leaders

A

Charismatic
Traditional
Situational
Appointed
Functional

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10
Q

What are Hersey and Blanchards 3 factors

A

Task behaviour
Relationship behaviour
Level of task and relevant maturity

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11
Q

What did Kurt Lewin identify as the 3 main styles of leadership

A

Autocratic
Democratic
Free Rein

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12
Q

What are Blake and Mouton’s basic dimensions of leadership

A

Concern for production and concern for people

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13
Q

What are the 5 elements of Blake and Mouton’s grid

A

Management impoverished
Country club management
Task management
Middle of the road management
Team management

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14
Q

What is fielders contingency model

A

Fielder explains that a situation has three things to be aware of:

Leader and member relations - are they favourable?
Task structure - can the activities of the task be controlled by the leader?
Leader position power - does the leader have any formal authority?

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