Client Relations And Behavioral Coaching

Question 1

List the 5 stages of change in order.

Answer 1

1. Precontemplation
2. Contemplation
3. Preparation
4. Action
5. Maintenance

Question 2

People in this stage of change are active but have not yet maintained this behavior for 6 months.

Answer 2

Action

Question 3

People in this stage of change have maintained change for 6 months or more.

Answer 3

Maintenance

Question 4

People in this stage of change exercise occasionally but are planning to begin exercising regularly in the next month.

Answer 4

Preparation

Question 5

People in this stage do not exercise and do not intend to start in the next 6 months.

Answer 5

Precontemplation

Question 6

People in this stage of change do not exercise but are thinking about becoming more active in the next 6 months.

Answer 6

Contemplation

Question 7

The 4 Steps of the Verbal Communication Chart (in order)

Answer 7

1. What speaker means
2. What speaker says
3. What listener hears
4. What listener thinks speaker means
   (repeat)

Question 8

Define SMART goals

Answer 8

S-Specific
M-Measurable
A-Attainable
R-Realistic
T-Timely