Code of Ethics

Question 1

The 5 Duties of the Code of Ethics

Answer 1

4.1 Duty of Honesty
4.2 Duty of Responsibility
4.3 Duty of Fairness
4.4 Duty of Respect
4.5 Duty of Advancing the Discipline & Supporting Practitioners

Question 2

4.1 Duty of Honesty

Answer 2

Our duty to demonstrate honesty through understanding truth and acting in a truthful manner both in our communications and in our professional conduct.

Question 3

How practitioners demonstrate their 4.1 Duty of Honesty: Honesty in Communications

Answer 3

4.1.1. Providing information that is understood to be accurate and truthful at the time of communication and doing so in a timely manner.
4.1.2. Providing accurate and truthful information in a timely manner
4.1.3. Enabling an environment in which others feel safe to tell the truth
4.1.4. Establishing relationships based on mutual trust
4.1.5. Conducting all professional exchanges with others respectfully and without regard to any differences

Question 4

How practitioners demonstrate their 4.1 Duty of Honesty: Honesty in Conduct and Behavior

Answer 4

4.1.6. Conducting ourselves always in a manner that consistently demonstrates our integrity
4.1.7. Engaging in honest behavior with the intention of preserving the integrity of self, the client or employer we represent and all other staff members
4.1.8. Engaging in professional behavior that demonstrates our consistent trustworthiness
4.1.9. Acting consistently in representing our professional ethics through behavior and word assuming full responsibility for our own actions

Question 5

4.2 Duty of Responsibility

Answer 5

Ethical responsibility is demonstrated through accountability while pursuing excellence and responding to expectations. Responsibility implies that we take full ownership for the decisions we make or fail to make, the actions we take or fail to take, and the consequences that result.

Question 6

How practitioners demonstrate their 4.2 Duty of Responsibility

Answer 6

4.2.1. Making decisions and taking actions in a manner that takes into account interests of society, public safety, and the environment
4.2.2. Accepting only those assignments that are consistent with our background, experience, skills, and qualifications
4.2.3. Competently fulfilling the commitments that we undertake
4.2.4. Taking ownership of our errors or omissions and the resulting consequences, and making corrections promptly while ensuring that communication to the appropriate body occurs
4.2.5. Promptly communicating to the appropriate body any errors or omissions discovered that are caused by ourselves or others
4.2.6. Protecting proprietary or confidential information that has been entrusted to us
4.2.7. Ensuring that key stakeholders are completely informed if development or stretch assignments being considered exceed our qualifications or skills thereby enabling our client/employer/co-workers to make informed decisions for our suitability for that particular assignment
4.2.8. Contracting for work that our organization is qualified to perform and assigning only qualified individuals to perform the work
4.2.9. Upholding all applicable local, state and Federal laws, rules and regulations in addition to the policies of ACMP, such as this Code, and holding each other accountable

Question 7

4.3 Duty of Fairness

Answer 7

Fairness involves representing ourselves in matters with consistency by evincing a commitment to impartiality, objectivity, openness, due process, and proportionality.

Question 8

How practitioners demonstrate their 4.3 Duty of Fairness

Answer 8

4.3.1. Treating all people equitably based on merit and ability
4.3.2. Demonstrating transparency in the decision-making process using appropriate criteria without undue favoritism or improper prejudice
4.3.3. Conducting ourselves in a manner which is free from competing self-interest, prejudice, bias and favoritism
4.3.4. Providing equal access to information to those who are authorized to have that information
4.3.5. Making opportunities equally available to all qualified candidates
4.3.6. Proactively and fully disclosing any real or potential conflicts of interest to the appropriate stakeholders
4.3.7. Creating open and safe environments for collaboration of all those qualified to participate
4.3.8. Refraining from engaging in the decision-making process or otherwise attempting to influence outcomes when we realize that we have a real or potential conflict of interest, unless or until we have made full disclosure to the affected stakeholders

Question 9

4.4 Duty of Respect

Answer 9

Respect is how we acknowledge and honor the absolute dignity of every person. As professionals we must continually show a high regard for ourselves, other people, reputation, the safety of others, and financial and other resources entrusted to us. An environment of respect engenders trust, confidence, and performance excellence by fostering mutual cooperation, which in turn supports an environment where diverse perspectives and views are encouraged and valued.

Question 10

How practitioners demonstrate their 4.4 Duty of Respect

Answer 10

4.4.1. Avoiding behaviors commonly understood or which we have been informed to be disrespectful or discriminatory
4.4.2. Conducting ourselves in a professional manner, even when it is not reciprocated
4.4.3. Treating others with dignity and respecting diverse perspectives
4.4.4. Seeking to ensure that others experience compassion and sensitivity from us with regard to their feelings and needs
4.4.5. Negotiating in good faith
4.4.6. Refraining from using our expertise or position to improperly influence the decisions or actions of others
4.4.7. Refusing to act in an abusive manner toward others
4.4.8. Respecting the property rights of others

Question 11

4.5 Duty of Advancing the Discipline & Supporting Practitioners

Answer 11

Advancing the discipline and supporting practitioners to lead and practice ethical change management is at the core of the formation of ACMP. Through creating a community of professionals who share an ethos of consistently striving to deliver best practice and added value for their clients or employers, we advance the discipline of change management into a recognizable, respected profession.

Question 12

How practitioners demonstrate their 4.5 Duty of Advancing the Discipline & Supporting Practitioners

Answer 12

4.5.1. Acting without violating agreements of intellectual property rights with the clients or companies which the practitioner is associated
4.5.2. Advocating for the profession by engaging only in activities that enhance its credibility
4.5.3. Nurturing an environment where diversity of perspectives is encouraged and differences of opinion can be discussed in a civil and respectful manner