Communication

Question 1

What is communication

Answer 1

A fundemental cinical skill that establishes a trusting relationship with the patient

Question 2

Why is effective communication important

Answer 2

-To establish a good patient-doctor rapport
-To develop a respectful understanding
-To recieve less patient complains

Question 3

Name the components involved in the communication pocess

Answer 3

• Sender
  -Encdoing
  -Message
  -Decoding
  -Recoding
  -Reciever
  -Feedback

Question 4

Name the types of communication

Answer 4

• Non verbal comunication
  -Verbal communication

Question 5

What is non verbal communication

Answer 5

• Non linguistic information through visial cues and body language

Question 6

Name the types of nonverbal communication and explain them

Answer 6

Proxemics-Involves a physical distance between the individual and the person they are talking to
Kynesics-Movement in communication
Touch-Shows empathy

Question 7

What is verbal communication

Answer 7

The use of spoken words and sounds to transfer a message from the sender to the reciever

Question 8

What is the effectivity of verba communication is enusred by which factors

Answer 8

• Word choice
  -Emphasis
  -Tone

Question 9

What are the 3 types of tones

Answer 9

-Expressive
-Directive
-Problem solving

Question 10

What is noise

Answer 10

Anything that inhibits effective communication

Question 11

Give the different forms of noise

Answer 11

• Language or cultural barriers
  -Reciever may be visually or hearing impaired
  -Reciever may be distracted from anxiety or pain

Question 12

Name some attributes of a professional doctor

Answer 12

• Compassion
  -Empathy
  -Honesty
  -Good communication skills

Question 13

Give examples of non-verbal communication

Answer 13

• Proximity: sitting at a comfortable distance from the patient- not too close
  -Posture: sitting upright with legs and arm crossed
  -Facial expression : showing interest

Question 14

What is the role of a doctor in a consultation

Answer 14

• To gain a picture of the possible problems and diagnosis
• To create an environment in which a patient feels safe

Question 15

Name the components that form the Medical histry structure

Answer 15

1.- Initial information: Name,age,language
2.-The complaint: The problem the patient has
3.History of the present ilness: when it started etc
4. Past medical history : previous ilness,surgeries, medications,vaccinations
5.Family history
6.Social history: occupation,hobbies,marital status, where they live
7. Systems Review: reviewing the body systems:e.g cardivascular,endocrine,respuratory