CultureCode_Flashcards

Question 1

en-US

Answer 1

English United States. US accounts like Boost Mobile. goes down the US chat path in the landing flow.

Question 2

en-CA

Answer 2

English Canada. Canadian accounts like Rogers

Question 3

en-GB

Answer 3

English United Kingdom. EMEA accounts like Barclays

Question 4

es-US

Answer 4

Spanish United States. Spanish speaking US customers. goes down a shared language path with es-ES for Spanish prompts and Lex bots.

Question 5

es-ES

Answer 5

Spanish Spain. Spanish speaking EMEA customers. shares a language path with es-US for Spanish prompts and Lex bots.

Question 6

fr-CA

Answer 6

French Canada. French speaking Canadian customers. has its own language code block for French prompts and Lex bots.

Question 7

CultureCode

Answer 7

The language and region identifier passed by the chat widget through HostedWidget-culture. The landing flow uses it to branch contacts to different language paths. Format is language dash region. Example: en-US means English United States.

Question 8

CultureCode Check Block

Answer 8

A Check Contact Attributes block in the landing flow that reads $.Attributes.CultureCode and branches to different paths. Six conditions: en-US