Customer

Question 1

ADEM (CUSTOMER screen- CPWA-USA)
ADSM (CUSTOMER screen- CPWA-Canada)

Answer 1

Searching for customer numbers

*Cannot search CA (carrier)

Hold code info:
1. Blank = Not including D+H
2. * = All, including D+H

Question 2

INQALIAS (CUSTOMER screen)

Answer 2

All aliases assigned to a customer

Question 3

INQCUSTR (CUSTOMER screen)

Answer 3

High level –> low level business number

Question 4

INQTEL1 (CUSTOMER screen)

Answer 4

Customer info to help with phone calls

1. PO mandatory
2. PO mask
3. Credit participate
4. Team ID
5. Team VDN
6. CPN usage code
7. Hold code

Question 5

INQCULOG (CUSTOMER screen)

Answer 5

Customer’s truck shipment info

1. Preferred shipping day and time
2. Drop and hook

Question 6

INQBILTO (CUSTOME screen)

Answer 6

BT detail

1. Customer classification
2. Customer open date
3. Customer locator code (TCAR/PL)
4. CPN (Customer part number)
5. Electronic comm. cust. (Bib Net/MyPortal)
6. Fleet/3rd party information page
7. Transportation policy code
8. EC bibpay cust (Bib Pay)
9. PO mandatory
   10 PO masks
10. BE particip (Bib-Express)
11. BE SVC Dist (Bib-Express)

*Always check INQSHPTO (overwrite BT)

Question 7

INQSHPTO (CUSTOMER screen)

Answer 7

ST detail

X = opposite of the same field in INQBILTO

Question 8

INQBUS (CUSTOMER screen)

Answer 8

Summary of customer information