what is qualitative data?
qualitative data is opinions and attitudes
how does a business get qualitative data?
through open ended questions
what does qualitative data help a business to find?
how customers perceive a brand, understand how change in price might affect customer spending decisions, and investigate customer preferences and other variables
what is quantitive data?
quantitative data can be expressed as numbers or statistics
how can quantitative data be collected?
questionnaires, surveys, and structured interviews